No response from my support email either. For me, here’s what I have determined. It seems to mess up my local news. These never show up in unwatched. They are considered “specials”, can’t possibly match to trakt and don’t show up in history there. Going to jnwatched tv shows, the do not show up, ever. So, using the standard Infuse structure, I can go to tv shows, amd. Unwatched, not there. But, I can go to By Genre and scroll way down to news, and they are there, marked as unwatched with orange triangle! They do show up in recently added.
Another recently recorded by Emby show, Weakest Link, is unwatched and I had no idea, just found it. What a mess. This one does not show in IOS Infuse as unwatched, but does show in Emby as unwatched. No idea why.
If I go to IOS, they show in the unwatched TV shows row just fine. So, Infuse on IOS works fine.
I have 3 local news programs recorded by Emby, the names are what shows up in the Guide of course:
KTEN News at 10
KTEN News at 10 Saturday
KTEN News at 10 Sunday
None of these show up as unwatched. Changed a few versions ago. There was an infuse change that broke this. I realize many here use movie libraries, and their use case is different. I use Infuse/Emby mostly as a tivo of sorts.
I’ve wasted so much time on this. I’ve reported this several times, tech support ticket, I’ve cleared metadata, rebuilt all content in infuse, removed the InfuseSync plugin from Emby, deleted database, and re-added, etc.