Loading content Problem 5-10 minutes

Hi there from Germany,

Every 5-10 minutes there came the loading ball… Then 20-30 sec later the Message appear: loading Contest Problem… Then the Video plays 0,5-2 sec and then we are back in the menu. When we hit play again, the Movie plays from the Last Position and in 5-10 min it will be the Same…

It sounds like it may be a network issue.

Are you using a wired or wireless connection? How’s your signal strength?

On my side I’m on WIFI and the signal strength (displayed in ATV4) is 4 out of 5.

thats not an network issue. on my mede8er i stream the same things without stuttering…