I’ve been using infuse for around the last year and im wandering if anyone can help me troubleshoot a problem thats been plaguing me since day one.
In short, im getting a very subtle lip sync problem when trying to watch some videos. I think the audio must be behind because i cant seem to fix it using delay setting. The files it happens with are typically large 4K files but ive had it happen with smaller 1080 files. All the files are MKV and its happened when the audio codec is ac3 and other formats like DTS/TrueHD etc. Basically, what im trying to say is it can happen both when the audio stream is transcoded and when its not transcoded. As i said, the error is only very small but once aware of it, its incredibly frustrating.
Before i go further let me explain my setup. Its very simple. I have a Sony XF9005 television which outputs over HDMI to a Sonos beam setup in 5.1. The appleTV is plugged into the TV over HDMI And in the apple tv setting i have the audio output set to dolby digital 5.1.
Tbh, ive done a massive amount of troubleshooting and ruled out so many things. I wont list everything Ive done but the biggest evidence this could be a problem with the app is that I literally have no problems with lip sync except when using infuse - this is across not just other apps on the apple TV but other inputs such as digital television etc. Im actually using infuse to connect to my plex library and when i view files directly in the plex app they play fine. I basically just use plex now due to this issue but i love the infuse app and just wish this problem could be fixed.
Can anyone help? Im wandering if the is widespread but many people just arent bothered because it is rather subtle. But its definitely there and watching the same file in both infuse and another app like plex makes it incredibly obvious.