I’ve been using Infuse Pro (Lifetime License) for quite a while, and it has been working perfectly. I also shared access with my family by having them sign in using the same Trakt account, since I understand Infuse Family Sharing doesn’t apply to lifetime plans purchased directly via the App Store.
However, I’ve noticed that the Pro features on my family member’s device have occasionally disappeared recently, showing the “Upgrade to Infuse Pro” screen. Usually, logging out and back into Trakt would fix it, but today it completely stopped working - the app no longer recognizes the lifetime license at all.
Both devices are still logged in to the same Trakt account, and we haven’t changed any devices, Apple IDs, or settings.
This issue seems to happen quite often with this Trakt-based family sharing setup, which is becoming quite inconvenient.
Could you please check if this is a known bug or server-side issue, and also let me know if there’s any alternative or more stable method to share the lifetime license with family members?
Yes, I’m already familiar with that document and have been using the same setup for quite a long time.
It used to work perfectly, but recently the sharing through Trakt has been unstable — sometimes the Pro features would disappear and then come back after re-login.
However, today it completely stopped working, and the lifetime license is no longer recognized at all on my family member’s device.
So I don’t think it’s a setup issue, but rather something that’s changed or broken recently on the server or account side.
I recently had some trouble with Trakt and family sharing too. Fortunately, I found something that could help. I’ll share it here in the hope it can maybe help you out too:
From:
The solution that worked for me:
After some troubleshooting, I could get it to work again this morning.
If anyone with the same problem finds this thread, here’s what worked for me:
Using a browser, log into your Trakt account.
Go to Settings –> Connected Apps.
Find the line with the Infuse logo and press “Revoke Access”.
Open Infuse on one of your devices with a Pro subscription and login to Trakt (the previous step should have logged you out from Trakt automatically).
Wait a few minutes, then open Infuse on the device you want to unlock Infuse Pro. Login to Trakt.
Close Infuse, wait a few minutes, reopen Infuse. Infuse Pro should be unlocked.
I have no idea why I suddenly lost my Pro access in the first place – everything worked great for about 5 months – but those steps seem to have worked for me. Let’s hope it won’t happen again in the future.
