Library counts differ on iPad and Apple TV using the same account (no family sharing)

General
1

iPad’s and Apple TV’s Infuse is synced with iCloud, both show the last update date and time being current, but the numbers differ by several hundred series episodes and tens of series between them.

Any idea? I have no concern in wiping everything and rescanning all files and redownloading all metadata if push comes to shove.

Thanks in advance.

2

Sounds like you may have an extra directory on the share selected for the library on either the ATV or iPad.

3

I just checked and there is no extra directory, or a missing directory. Both have the same two sources: one local SMB share and one OneDrive location (that was set up on iPad and synced with Apple TV years ago)

4

Could there be an issue with iCloud sync? I’ve been noticing that any time I add new media and have Apple TV scan it and sync to iCloud, the iPad has to scan it all over again…

5

Did a full scan on both, the iPad and the Apple TV, and even though things have improved, they’re still not completely accurate: now both totals do match, but one device has 3 less “movies” but 3 more “others”, and the other is the opposite, it has 3 more “movies”, but 3 less “others” than the other one.

Any ideas?

6

Nothing?

7

what are the file names of the three mismatches?

8

I’m on it