I’ve been using Infuse with my iPad(s) for years. Yesterday this stopped working. The share points to a networked NAS. I can see the files on the NAS from computers on my network. I also tried installing Infuse to my iPhone, and it can see the SMB share fine and play videos.
I’ve uninstalled/reinstalled Infuse on my iPad, and in the Add Files screen, at the bottom left where it lists available shares, my NAS SMB is not listed – but only on the iPad. I’m using the latest version (6) from the app store.
I’ve tried re-booting the NAS, the iPad, etc. but it cannot auto-detect the SMB share, nor can I add it in manually. When trying that it comes back with “An error occurred”.
Thanks very much – that was the problem. Turned out I was on my Xfinity modem’s wifi instead of my router’s wifi. I think my son reset my router yesterday, which probably cause the iPad to fall back to the other network. Problem solved!
I am actually using the free version. I’ve been confused by this, as I do have a subscription to Infuse Pro (yearly). When I hit the App Store, it lists Infuse Pro for $26.99, but also has an Infuse Pro 6 (Upgrade). If I “buy” the Pro version, will I get charged given that I have a Pro subscription license?
I’ve had the same issue with a device grabbing the wrong WiFi. Glad you’re back and running!
As to the free and pro version basically, there are two Infuse apps on the app store. The “Infuse 6 Pro” which is probably the one you’re seeing for $26.99 and the free version. The free version is the one you can upgrade to the “Pro” version by a subscription. If you have a subscription you’d DL the free version and you should see a “Restore” button in the subscription settings.
Thanks again for the help. I clicked the Subscription button, and the Pro (Yearly) is Active. I hit the Restore button. Does this install or update to the Pro version? How can I tell? On the store, the Pro version looks to have a black icon vs. the white icon for the free version (which I still see).