Installation Problem

Hallo,

here a short Video of my problem:

https://www.dropbox.com/s/wva8n3gm9g5lhs7/ATV%20Flash%20problems.m4v

Same problem with PC und Mac and different USB Sticks. And I already made a  factory reset on ATV. What can I Do?

Best regards!

Thomas

The Manage Plugins and Install Extras menu lists are populated from the internet? Does your Apple TV currently have a working internet connection?

Any firewall software? Are you able to access http://dl.firecore.com/ from your computer?

 

Hallo, Thanks for you support, but why so late only after a paypal mail?

Have you seen may Video?

There you can see that appletv shows the cover of itunes store videos.

So the internet connection is working.

If have mac mountain lion, no firewall.

I have access to http://dl.firecore.com, then I can see the fire core homepage.

Please see my video, then you can see that the system crush when I try to download the plugins.

 

Any Ideas?

Thanks for you support.

Best regards

Thomas

 

 

Hmmm…have you tried power-cycling the Apple TV?

Also, can you double-check that you’re running the latest 3.0.2 Apple TV software (check on Apple TV in Settings > General > About)

 

Hallo,

yes, I tried power cycling.

My software is 3.0.2

 

 

And now?

 

It is still not working.

Can You send me the money back, please?

Thomas

Hi, I have exactly the same problem … pls help or return the money

 

Thanks, Markus 

Please open a support ticket and we’ll do our best to help.