Install extra menu not working

Legacy 1st gen Apple TV
1

Hi,

I have a problem with my ATV flash, the menu Install extra doesn't work anymore. When I select this menu I can only see the header and after 10 secs. I get an error message saying that an error occured pls. press play which I do and the finder restarts.

I have also noticed that all the additional plugins have disappered from the manage plug-ins menu. Only the original plug-ins from Apple are now present.

Hope you can solve this for me.

Regards,

2

Does your AppleTV have a working network connection?

Are you using either the Hotspot Shield or Tunneblick apps (check in Maintenance --> Settings menu).

3

Max,

my AppleTV has a working network connection and yes I'm using the Hotspot Shield.

Dan

4

Ok, please try disabling the Hotspot Shield app and see if that resolves your issue.

At times, the Hotspot Shield servers can be block downloads that are required for installing/updating aTV Flash components.

5

That did it, thanks for the quick reply.

Dan

 

6

Hi.

I have the same issue but havent installed hotshield of use tunnelblick.

I have atv 4.1.5

Under manage plugins, no additional plugins are listed.

Tried to install the combo 10.4.9 and got som errors. No it just says Im thinking.

Under XBMC/boxee -> downloads it says No Downloads found.

XBMC and Boxee is running fine so its not a big problem but would really like to install the remote HD app, which I now cant.

Any ideas of what to do?

 

7

Version 4.1.5 is rather old, and your best option will be to re-install the latest 4.2.1 version using a USB flash drive.

8

Thanks for the hint. It worked for me too!!