Since updating to tvOS17, Infuse has had some problems playing videos, currently when playing videos, the audio is not multichannel specifically in the form of the rear stereo and subwoofer not working. The same source I use other video players such as plex is normal, should be ruled out hardware problems. The playback device on my side is Apple TV 4K generation 1 and the impact is Sony HT-Z9F+SA-Z9R set. I tried to play Dobly Vision videos on top of youtube and all audio is working fine.
General
Complete name : W:\封神第一部.朝歌风云.Creation.of.the.Gods.Ⅰ.Kingdom.of.Storms.2023.60FPS.2160p.WEB-DL.H265.10bit.DDP5.1\封神第一部.朝歌风云.Creation.of.the.Gods.Ⅰ.Kingdom.of.Storms.2023.60FPS.2160p.WEB-DL.H265.10bit.DDP5.1.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/mp41)
File size : 26.7 GiB
Duration : 2 h 28 min
Overall bit rate : 25.8 Mb/s
Frame rate : 60.000 FPS
Movie name : 封神第一部：朝歌风云
Writing application : OurTV Multimedia Platform
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@Main
Codec ID : hev1
Codec ID/Info : High Efficiency Video Coding
Duration : 2 h 28 min
Bit rate : 25.0 Mb/s
Width : 3 840 pixels
Height : 2 080 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Variable
Frame rate : 60.000 FPS
Minimum frame rate : 59.960 FPS
Maximum frame rate : 60.040 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.052
Stream size : 25.8 GiB (97%)
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : hvcC
Audio #1
ID : 2
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : ec-3
Duration : 2 h 28 min
Duration_FirstFrame : 7 ms
Bit rate mode : Constant
Bit rate : 384 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 407 MiB (1%)
Title : 国语·杜比环绕声
Language : Chinese
Service kind : Complete Main
Default : Yes
Alternate group : 1
Audio #2
ID : 3
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : ec-3
Duration : 2 h 28 min
Duration_FirstFrame : 7 ms
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 271 MiB (1%)
Title : 国语·杜比音效
Language : Chinese
Service kind : Complete Main
Default : No
Alternate group : 2
Audio #3
ID : 4
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 h 28 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 204 MiB (1%)
Title : 国语
Language : Chinese
Default : Yes
Alternate group : 3
It looks like this file has 2 audio tracks tagged as ‘Default’. Typically a video will have a single audio track tagged as Default which gives some guidance to players like Infuse about which track to use.
Can you try playing this file again, and see which track is selected in the Audio section of the Playback Menu (swipe down while a video is playing)?
If Track #2 or #3 is selected, then you would not get any surround or subwoofer channels (as these are just 2 channel stereo tracks). Selecting Track #1 should give you the full surround experience.