Infuse is showing 1080p tags for files that used to be 1080p when originally added but have been subsequently overwritten by 4K (2160p) versions. Manually refreshing metadata does not appear to fix the issue.
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Did you delete the 1080p files? (recycle bin issue maybe)
Have you tried doing an edit metadata on one and re-selecting the correct choice again and see if that gets the new resolution?
Manual edit of metadata for individual file does actually solve the problem. However, I don’t think this was an issue before. I’d like it to happen automatically.
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Infuse will keep the file info cached after the first scan so as to not have to continuously scan all files. When you said a “manual refresh” was that using either the “Scan for Changes” or “Refresh Metadata” buttons on the library settings screen?
The overall refresh didn’t work. Only navigate to individual file and select edit metadata then re-select the movie from the list. Infuse should be able to monitor for file events and refresh metadata upon change event.
I believe that Infuse used to scan more but it was necessary to change this to keep the updating process from taking so long. If it had to check each file to verify it hadn’t been changed it could take forever on large libraries.
Did you try the “Scan for Changes” button on the library settings also?
Also, are you using the exact same name for the file or are you changing the file name to reflect the new resolution?
Just found an older discussion on this that may help shed some light too.
If you have a separate folder for each movie changing the folder name to reflect the new resolution may help.
Adding quality to the automatic directory naming structure. Will see if that helps. Thanks!
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I have the same issue. The regular refresh doesn’t pick up the change to 4K, but doing a manual edit metadata and selecting the correct movie again, even though it’s already selected, does pick up the change to 4K. I’m using the same filename for the 4K version. I would have thought that Infuse would simply look at the last modified date of the file, and if it has changed, then it would re-read the metadata automatically?
If you’re using the same file name, then infuse will not retrieve updated meta-data information and doing edit is the correct way to fix that.
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And just for clarity, I’m on a Mac and using the refresh button in the top right corner of the Home screen. I have not tried either Scan for Changes or Refresh Metadata on the Library screen, because I don’t understand what they do, or the differences between them.
Scanning file details (resolution, codecs, length, etc…) is the slowest part of the indexing process, so once Infuse caches details for a particular item it will never go back and look to see if these have changed. The easiest thing to do if you are swapping lower res files for higher res versions is to just give the file a slightly different name - that way Infuse will treat it as a new file, and will display the correct details.
If you prefer to keep your filenames, then you can use the Edit Metadata options on individual titles to get Infuse to update the details.
With regard to the other options, here is an overview of what they do.
Scan for Changes (or the refresh icon on the Home Screen) will look for new or deleted files, and update your Library accordingly.
Refresh Metadata will pull down refreshed details from TMDB for all your items (Infuse does this on a daily basis for things that have changed, so there is generally not a need to use this).
Clear All Metadata Infuse will remove any cached metadata, artwork, and file details and scan everything from scratch. This is generally not needed, and is more of a drastic measure.
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Thanks James, for your reply. Part of my confusion stems from the inconsistent use of icons … so on the Home screen the icon (a circular arrow) does a “scan for changes”, whereas on the Library screen, a magnifying glass 
icon does a “scan for changes” whereas the circular arrow does a “refresh metadata”. Would be really nice to make this consistent. I’d probably suggest using the circular arrow for “scan for changes” and pick another icon for “refresh metadata”, such as a cloud 
or a tag 
or a download.
Anyway, the first key takeaway I have from what you’ve said is that “scan for changes” only really looks for library items which have been added or removed. But it also causes any items which have been updated (eg from 1080p to 4K) without changing the name to jump to the front of the “recently added” list. Just seems a bit weird that Infuse “detects” the change in the timestamp of the file, but that all it does is move the item to the front of the “recently added” list without updating its metadata at the same time.
The second key takeaway I have from what you’ve said is that “Edit Metadata” or “Refresh Metadata” do two things — they pull new data down from TMDB and they rescan the file(s) for resolution and codecs.
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That’s a good observation about icons. It may make sense to look at adjusting these.
Anyways…
Edit Metadata (individual files) will update the cached specs.
Refresh Metadata (all files) will not update cached specs.
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Unless, of course, preceded by “Clear All Metadata” 
— The nuclear option.
James, I’m also curious about the fact that files which have been replaced by higher resolution versions move to the front of the recently modified list. Doesn’t this provide a potential trigger to do a metadata refresh?
I’m guessing this was set up this way, so that background app refresh (when it works) could still function without any heavy lifting of opening a bunch of files.