Infuse recognizes the TV show, but doesn't give an image for the series, only the seasons

I’m new to Infuse. When I set up a favorite looking at a Plex folder it obviously pulls all the metadata from Plex for all my TV shows.

But when I point Infuse at a folder full of TV Shows directly it sees all the shows in their folders (well organized, named well), it clearly “knows” what shows they are because each season has all the artwork and metadata inside when you click on them. But the actual top level TV Show folder with all the TV shows has almost NO artwork, maybe 1 out of 20.

These are famous shows. And Infuse clearly knows them. All seasons and episodes have metadata. But the SHOW ITSELF, in the folder full of all the shows, will have nothing but a blank folder and the name of the show.

In my TV section there are just a bunch of blank folder icons with the name of the show, and when you click on it you get each season with its artwork attached correctly to each season. And when you drill down to episodes they’re all correctly identified. But the show itself has no artwork on the folder at the top level.

It clearly knows what shows they are. But it’s displaying no artwork.

Any ideas?

1 Like

For example, Breaking Bad above is a blank folder icon. No artwork. But when I click on it I get full artwork for each season, full metadata, episode info, everything. But the folder icon for Breaking Bad is nothing.

1 Like

Can you provide a screen cap of the directories showing how you have the series folders named and the files named?

Yes, they’re standard, and always work in all other libraries.

Here are examples:

How about one that is working like Firefly maybe?

Yes, exactly the same as Breaking Bad.

Again, ALL of the series are being recognized by metadata with full season artwork and full episode artwork and cast etc. It’s only the Series Folder (or whatever Infuse calls that) artwork that is not appearing. Infuse knows what shows they are.

Apparently there’s some difference somewhere since Firefly has a series poster.

Yes I agree but I really don’t think this is an issue of naming. I’ve used conventional naming on all my media for many years now. I’ve never had any issues having programs recognized unless it was something obscure, like an off the wall anime. But this is random popular stuff.

And again, all shows are recognized with the right metadata. It’s just a display issue on the folder. All the seasons of all the shows, all the episodes are recognized.

Is the difference that Firefly is only a single season?

2 Likes

Try putting a poster image for the series in the file folder.jpg of each series folders and see if that makes the display better.

This is interesting. I thought it wasn’t possible because (believed) I had other series that only had one season. But when I looked carefully I saw that those few shows with artwork were ALL just one season (or id’d as a Miniseries), and ALL of the shows with multiple seasons were blank.

So there’s a correlation there.

1 Like

This works.

I downloaded posters for several series and put an image in some of the folders titled with “poster.jpg” and then in others with “folder.jpg”. All of the ones with “folder.jpg” now show artwork on the series. It doesn’t change any of the season stuff, which is good, just the top level, which is what I want.

So this “solves” the problem. But do you really have to go get your own artwork for every series? It seems odd when Infuse clearly already recognizes the show (season artwork and metadata is there).

Maybe this is because it’s in the “Files” section of the sidebar? It’s treating them as folders and not shows?

Added Note: All the movies in my Movies Library show correctly, it’s just TV shows (and those with more than one season as identified by remotevisitor).

I’d guess that if you separated the seasons into Season 01, Season 02, etc folders that you’d get the artwork.

I was curious so I tried it. That does work.

I’m not going to reorganize all 90 shows that way, it would probably break more things in more apps than it would help here in this one. And it definitely doesn’t seem like standard behavior (even here). It’s a fix. But not I suspect the “right” one. You can’t manage a library that way, creating manually new folder for new seasons on the fly as they exist and add themselves.

And it didn’t seem like in the documentation that this was the expected behavior either. Each season already had the artwork showing. Just not the top folder, so it’s odd.

But, it does work if anyone is curious.

It’s the first choice for Infuse and very common. Look at the first recommended file name suggestion and the following TV Show folder structure. Both of these have over the years been the most bullet proof for Infuse.

It’s not just a “fix” but the correct fix. :wink:

Just to add my belated two cents.

When using the file browser, Infuse only shows series-poster images (from TMDB) if the series only has a single season sub-folder. If the series has multiple seasons, it instead does NOT show a series-poster on the folder which holds the season subfolders — presumably for the same logic that Infuse does not use images on other folders that contain multiple sub-folders within — for example, an organizational folder which contains a number of individual series folders.

One fix is to manually add a series-poster (named “folder.jpg” to the folder that contains the series’ season subfolders) — the same way you can add a custom image to organizational folders, if you choose (i.e. images indicating their folders’s contents, such as “4K Series” or “Sci-Fi Series”).

Another (far easier for the user) would be for the developers to include logic in Infuse that if all subfolders in any given folder are named “Season ##” (and/or “Extras”) that it will automagically present the series-poster which matches the individual series Infuse already identified via TMDB query of the contents of the subfolders.

If multiple different series’ season folders are included in the same folder (for some reason that would break my mind if it were my collection), go ahead and leave the containing folder poster as the default.

Again, easier for the user — but would require added coding for the developers and perhaps a non-negligible amount of processing overhead for each users’ copy of Infuse.

Firecore, I assume, won’t bother addressing such an issue because their position is likely, “if you want to see all the series posters, browse via the library.”

Presumably the only users browsing via folders are those who take more care in organizing their collections manually; in which case adding season posters is probably something they could add to their workflow easily enough (using a third-party image grabbing management tool such as Kodi).