Infuse Put.io

Hi,

I’ve been using webdav to access my put.io files for the past 2 years on my AppleTV 4k. As of the past couple of months, only a varying fraction of my content is displaying no matter how many times i scan for changes. I previously had over 30,000 files. and now only 3000-8000 get displayed depending on the refresh.

Has anyone else been experiencing something similar?

1 Like

There was another guy who complained of similar issues. It appears to be an issue with put.io

Oh my gosh!!!

Finally someone with the same issue.

This started for me around several updates into Infuse 6.

Finally someone else. I’ve gotten in touch with Put.io and they’ve agreed to test Infuse out on their side with my account.

Still waiting on feedback.

But I’m convinced this is an Infuse issue.

In it together. Let me know if they find a solution! Cheers (:

@yaseendb do you have any update?

Hey dude,

Nope. I sent put.io a new support message on 31 May and still no response.

My previous message was sent to them on 17 May where I have them a link to this thread.

It’s getting a little frustrating.

I have another thread here on Firecore where I’ve asked James to assist with a licence of sorts for Infuse Pro 5 so that I can test to see whether Infuse Pro 5 resolves the issue. I don’t want to go back to 5 and I certainly don’t want to pay the licence fee they’re asking for it because I like the new version. Just want to see if it was some update post 6.4 that caused this.

No love so far.

Hey, just received a response from Put.io:

————-
Hey Yaseen. Sorry about this. I’ve been trying out Infuse on Apple TV with a big account like yours and I’ve been getting the same inconsistencies. The number of items in the Infuse library never matches the number of items in the put.io folder. And it also keeps changing. My theory is this: Infuse is timing out while trying to recursively fetch all items in the folder and keeps starting from the beginning. That’s why I get a different tally whenever I check. Now I can’t prove that, since i can’t find logs on AppleTV, but this explanation is currently what makes most sense.

Unfortunately this is not something we can fix. We’ve been begging Firecore for a better integration using our API since 2013, but they haven’t announced any plans. (https://twitter.com/search?q=%40putdotio%20%40infuse&src=typed_query&f=live, Put.iO + Infuse = Sick!)
—————-

This is why I’ve asked Firecore for a Pro 5 licence to test it with. But no love.

Really effing frustrated about now and getting minimal amounts of support from both sides. I can’t believe I have to beg for support for something I’m paying for.

Infuse 5 is no longer available and questionable if it would function at all.