I’ve been using webdav to access my put.io files for the past 2 years on my AppleTV 4k. As of the past couple of months, only a varying fraction of my content is displaying no matter how many times i scan for changes. I previously had over 30,000 files. and now only 3000-8000 get displayed depending on the refresh.
Has anyone else been experiencing something similar?
Nope. I sent put.io a new support message on 31 May and still no response.
My previous message was sent to them on 17 May where I have them a link to this thread.
It’s getting a little frustrating.
I have another thread here on Firecore where I’ve asked James to assist with a licence of sorts for Infuse Pro 5 so that I can test to see whether Infuse Pro 5 resolves the issue. I don’t want to go back to 5 and I certainly don’t want to pay the licence fee they’re asking for it because I like the new version. Just want to see if it was some update post 6.4 that caused this.
Hey Yaseen. Sorry about this. I’ve been trying out Infuse on Apple TV with a big account like yours and I’ve been getting the same inconsistencies. The number of items in the Infuse library never matches the number of items in the put.io folder. And it also keeps changing. My theory is this: Infuse is timing out while trying to recursively fetch all items in the folder and keeps starting from the beginning. That’s why I get a different tally whenever I check. Now I can’t prove that, since i can’t find logs on AppleTV, but this explanation is currently what makes most sense.
Hi James, no offense, but I’ve sent diagnostics codes before and little help was provided, but here you go: EWK1J
Also, some time last year I provided feedback after a 6.4 or 6.5 minor update that caused connectivity issues after “idle time”. It was not sorted. I have a friend who also uses Put.io and he has the same issue. So far, it’s improved where-in I know longer have to switch off Apple TV, I just have to quit Infuse from background.
With the files missing issue, the issue that the OP, myself, and a different friend who shares my Put.io account, this as I’ve mentioned, started about must be now 3-4 months.
I WILL GLADLY give you access, or provide separate family account access to my Put.io account for you to test with. I can add up to 8 users.
James can you send this info through to the dev team and maybe they can formulate some sort of solution?
I’ve checked other APIs, including the TRAKT api and it seems that the rate limits imposed by Put.io are in fact generous as Hasan points out.
Also would be nice if users can have more control over the syncing process, like manual sync, or auto sync, and choosing what to manually sync and auto syncing, and also when auto-syncing should occur.