I have a little problem and I dont know how to fix it.
When I use Infuse with my plex Server i have update problems.
When I start infuse it will not, or very slowly, update the newest changes on my plex Server.
The ATV 4K is connected via LAN. The Plex Server worked on a MAc Mini Late 2012 with the El Captain on it and the movies are on a Synology NAS.
Then I tried another way : start infuse and release the NAS via SMTP. It worked well, but while infuse search the net for informations about the movies, TV Shows it lost the connection and told me “Here is nothing to find”. It told me on my whole NAS is no Movie etc.
On a older ATV 4 in our bedroom witch is connectied via WLAN we got the same problems.
Are you able to access TVDB website? The only reason I ask is it’s blocked in certain countries and other users have indicated problems similar to yours (mainly people in India). Infuse grabs its info from TVDB.