Infuse on Apple TV and Sonos speakers


I’w writing to let you know about a strange bug using Infuse Pro 6 on the Apple TV 4K and a pair of Sonos One SL Speakers. Indeed, using standard settings causes a lot of cuts on the sound, so I can’t watch a show or movie without having some cuts on the audio rendering.
I found a workaround but it can’t be durable as it involves using a legacy setting, which is the legacy mode for cache steaming.
I also have to force the audio conversion to Dolby Surround on the Apple TV audio/video settings.

Noticable fact is that this problem only occurs with Infuse, using VLC or Plex on the Apple TV I have no problem with the sound on my Sonos speakers.

So I think that for whatever the reason, the new streaming cache mode is not functionning properly using airplay 2 speakers, at least for some Sonos speakers.

Any help will be appreciated to find a definitive solution to this issue.

Small update. Further tests isolated the problem on the only “legacy” method for cache streaming. Indeed the playback is working fine whatether sound setting is set in the Apple TV part when legacy cache streaming mode is on, so I switched it again to “Auto”.
But setting back the cache streaming method to “auto” in Infuse is causing the sound issue during playback after about 30 seconds to 1 minute playback (it is working well at sart).

Thanks for the report.

We’ll look into this.