Infuse on Apple TV 4K 3rd gen video signal drop

Video Playback
1

Title explains the most of it, recently upgraded Apple TV and infuse software, not sure if they’re connected but in the last few days the video signal keeps dropping, audio continues but video just drops for a few seconds.

I thought it was an issue with the Apple TV but I’ve tested video streaming on other apps and not having any issues, I have unplugged and reset tv, Apple TV, router and my NAS, I’ve tested connection and that’s fine, tried different HDMI ports but nothing has fixed it.

I see somebody else mentioned this last year but doesn’t seem to be a solution, anybody else getting this issue? Or know how to fix it? I’d really appreciate it.

2

I had a dropping video issue a while back and it turned out to be a HDMI cable that was just on the cusp of being bad. It’d work most of the time but I’d get a black screen with audio now and then. Replaced the cable and all has been great.

3

Hey there, really appreciate you responding, you responded to the other guy who had a similar issue too, so thank you. I’ll definitely try another HDMI and different port but the fact that it works on other apps like Netflix makes me a little worried it’s not the cable.