Infuse NAS video streaming poor quality

Hi.
I find the video quality when streaming mkv, avi, MP4 or whatever files from my NAS drive using Infuse on atv4 to be quite poor and not near as good as it should be. Very grainy, blurry and slightly pixelated.
This is proved by dlna streaming on my LG tv of the same files. The quality using that is much clearer, sharper and better. So I’d expect infuse to at least achieve the quality a smart tv can output and output the true quality of the file.

Is this a known problem and being worked on/improved for next release?

Thanks

You should have no degradation of quality what so ever, try running your files through MediaInfo and posting them, along with your entire media setup…
Something is causing errors that shouldn’t be present.

I’ll have to research what mediainfo is.
The files shouldn’t be an issue. As I said I get much better quality through the LG dlna method than the Apple tv and infuse. For all files I try.
I have an LG 47LW5600-UA TV wirelessly connected to my wifi router. I have a Buffalo linkstation NAS drive directly connected in to that router by ethernet and my Apple tv 4 is also directly connected by ethernet in to the same router and connected directly to the TV by hdmi.
The Buffalo NAS drive runs a media server so my TV can connect to music and video files via dlna. I use infuse to connect to my NAS drive using same mediaserver method and also by ftp and smb. All gives same result of degraded video quality when compared to the LG tv playback

Here is the Mediainfo output of two files. Both show a noticeable lesser quality with infuse. The FILE 1 one which should be 720p difference is slight but still the lg TV is clearer and sharper. FILE 2 one is much more noticeable and looks more pixilated.

General
Complete name : M:\videos\FILE 1.mp4
Format : MPEG-4
Codec ID : M4V (M4V /mp42/isom)
File size : 1 017 MiB
Duration : 1h 0mn
Overall bit rate mode : Variable
Overall bit rate : 2 354 Kbps
Encoded date : UTC 2012-08-19 00:30:51
Tagged date : UTC 2012-08-19 00:32:11
©TIM : 01:00:00:00
©TSC : 24000
©TSZ : 1001

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : Main@L3.1
Format settings, CABAC : No
Format settings, ReFrames : 2 frames
Format settings, GOP : M=1, N=72
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 0mn
Source duration : 1h 0mn
Bit rate mode : Variable
Bit rate : 2 194 Kbps
Maximum bit rate : 2 640 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 23.976 (24000/1001) fps
Minimum frame rate : 23.976 fps
Maximum frame rate : 24.000 fps
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.099
Stream size : 948 MiB (93%)
Source stream size : 948 MiB (93%)
Language : English
Encoded date : UTC 2012-08-19 00:30:51
Tagged date : UTC 2012-08-19 00:30:51
Color range : Limited
mdhd_Duration : 3625163

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 0mn
Source duration : 1h 0mn
Bit rate mode : Variable
Bit rate : 157 Kbps
Maximum bit rate : 243 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Frame rate : 46.875 fps (1024 spf)
Compression mode : Lossy
Stream size : 68.0 MiB (7%)
Source stream size : 68.0 MiB (7%)
Language : English
Encoded date : UTC 2012-08-19 00:30:51
Tagged date : UTC 2012-08-19 00:30:51
mdhd_Duration : 3625216


General
Complete name : M:\videos\FILE 2.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 1.45 GiB
Duration : 1h 37mn
Overall bit rate mode : Variable
Overall bit rate : 2 135 Kbps
Tagged date : UTC 2014-04-14 21:31:19
Writing application : Lavf55.19.104

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 37mn
Bit rate : 1 998 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.072
Stream size : 1.35 GiB (94%)
Writing library : x264 core 140 r2377M 1ca7bb9

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 37mn
Bit rate mode : Variable
Bit rate : 128 Kbps
Maximum bit rate : 3 000 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 44.1 KHz
Frame rate : 43.066 fps (1024 spf)
Compression mode : Lossy
Stream size : 88.9 MiB (6%)
Default : Yes
Alternate group : 1

App updated to v4.1 today.
Did a comparison of the video quality. Infuse quality still not as good as the tv’s output.

Just for kicks, does your tv enable any Video/HTX/Movie modes when you watch movies?
My LG TV remembers what input, and whether I want Game mode og Movie mode - Might be something as simple as that, that’s causing the issue.

When it’s with all videos it’s very unlikely the MediaInfo will yield a result that’s conclusive.
Is Netflix and/or HBO an issue as well, or is it only the Infuse app?

This is what it seems like for me. My Sony has the ability to have different settings by input and it could be that picture processing is either on or off compared to the other input which might result in different picture quality.

I believe the picture settings are the same and set to standard for the dlna input and the hdmi apple tv input. I’ll double check everything and compare.
Netflix and HBO Go etc via the Apple tv all seem very good quality.

What kind of device are you streaming from? Are you using SMB or UPnP/DLNA?

If streaming via UPnP/DLNA, it’s possible your device is downsampling the videos before sending them to Infuse. Streaming via SMB or FTP/SFTP will avoid this issue.

With infuse and the Apple tv I can use upnp, smb and ftp. I’ve tried all and same quality.
It’s upnp/dlna when played through the TV with the better quality.
My setup is described above.
I confirmed the TV picture settings are the exact same for the inputs.
I’m surprised this is not commonly reported. Would be good if someone can do a similar comparison on their setup

Hi,

You are not the only one with the problem i have the same too. Some of my dvd rips (not all) are pixelated. Blu ray rips generally looks good.
The same DVD rips looked good on my WD tv live, TVIX and my TV’s dedicated mediastreamer.
When you are close to the TV it is annoying to look at, but a few meters away it is not that visible. It looks like it is trying to upscale the video.
My setup :
Synology DS411
Samsung TV (2011)
MKV files ripped through MakeMKV.
SMB and UPNP tried with same

I thought it were due to PAL /NTSC issues but i have other NTSC that looks way better.

Below are the worst one i have run through media info. I have tried to change resolutions settings in the general ATV4 tab without luck . It gets slightly better but in general it is very bad.

General
Unique ID : 116500420891094965632769153444227336337 (0x57A52A37B97579D52F0975B682F04891)
Complete name : W:\2 _ C - F\Depeche Mode - Live In Berlin.mkv
Format : Matroska
Format version : Version 2
File size : 6.63 GiB
Duration : 2h 9mn
Overall bit rate mode : Variable
Overall bit rate : 7 327 Kbps
Encoded date : UTC 2015-01-02 16:37:26
Writing application : MakeMKV v1.9.0 win(x64-release)
Writing library : libmakemkv v1.9.0 (1.3.0/1.4.1) win(x64-release)

Video
ID : 1
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : Variable
Format settings, picture structure : Frame
Codec ID : V_MPEG2
Codec ID/Info : MPEG 1 or 2 Video
Duration : 2h 9mn
Bit rate mode : Variable
Maximum bit rate : 9 800 Kbps
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Bottom Field First
Compression mode : Lossy
Time code of first frame : 00:59:59;00
Time code source : Group of pictures header
GOP, Open/Closed : Open
GOP, Open/Closed of first frame : Closed
Language : English
Default : No
Forced : No