Yup that’s probably happened … as you say … everything started to repopulate itself again, but some metadata that was manually selected was lost … and I have a collection too large and it is quite annoying to do this over and over again, It would be an interesting feature to preserve manual selections in the cloud, thanks !!!
Just try to see a movie with infuse today but metadata lost again, I do not think it really is something related to the disk space but it is probably something of the version 5.4, I attach some captures to you if you can diagnose the problem.
Note: I am an old one User of infuse and it is the first time that I experience this type of problems.
Please I hope you can help me with this problem that makes me a little restless.
I have the very same problem. Happened twice already. Is there a solution yet?
From one day to another- all metadata vanished. On top of that - Infuse doesn’t recover the data from iCloud (iCloud synchro turned on in the settings). Instead it makes a fresh scan of my hard drive. Super annoying!
I have sent a couple of Diagnostic Reports from my Apple TV4 now as it continues to redownload a part (1/3 - 1/2) of the already downloaded metadata over and over again. The app is now updated to 5.4.4 but this issue still persists.
Still happens, it’s pretty annoying that it can’t be resolved in any reasonable manner. I’ve sent so many diagnostic reports, as requested, and really no change. Just constantly try this new update, or this update, but clearly it’s not being addressed.
BTW, running out of Storage could be a reason too, it looks like tvOS bug, for some reasons tvOS returns apps no free space error, while your Apple TV still has plenty of space. You need to download a free app called tvStorage something from AppStore, that tells how many free space available (the info given by tvOS). Usually restarting AppleTV will get correct free space info.