I am trying out Infuse on an AppleTV 4K. I’m using an SMB share on a wired-ethernet mounted hard disk.
I have the bluray as an mkv file and have stripped out the first 15 seconds for test as I’ve had no luck getting the free version to play back and converting the entire movie takes too long to iterate. I have also stripped out all DTS and have retained only one AC-3 audio track. I have also tried converting to mp4 using ffmpeg. All are prompting for the pro version.
I’d like to understand why the free version cannot play back the files below, specifically what formats are being used that Infuse Free won’t read.
Thanks.
mediainfo sample_mkv.mkv ![]()
General
Unique ID : 331734997901319291604128978433892335617 (0xF991D62BCE8AA44CF64AC51E2EA6C001)
Complete name : sample_mkv.mkv
Format : Matroska
Format version : Version 4
File size : 37.1 MiB
Duration : 15 s 181 ms
Overall bit rate mode : Variable
Overall bit rate : 20.5 Mb/s
Frame rate : 12 904.683 FPS
Title : The Phantom Menace
Writing application : Lavf62.3.100
Writing library : Lavf62.3.100
ErrorDetectionType : Per level 1
Video
ID : 1
ID in the original source medium : 4113 (0x1011)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Format settings, GOP : M=1, N=24
Format settings, Slice count : 4 slices per frame
Codec ID : V_MPEG4/ISO/AVC
Duration : 15 s 181 ms
Bit rate mode : Variable
Bit rate : 30.2 Mb/s
Maximum bit rate : 35.6 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 12 904.683 FPS
Original frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.001
Stream size : 28.7 GiB
Language : English
Default : No
Forced : No
Original source medium : Blu-ray
Audio
ID : 2
ID in the original source medium : 4358 (0x1106)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 15 s 8 ms
Bit rate mode : Constant
Bit rate : 224 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Bit depth : 32 bits
Compression mode : Lossy
Stream size : 218 MiB
Title : Stereo
Language : English
Service kind : Complete Main
Default : No
Forced : No
Original source medium : Blu-ray
Dialog Normalization : -31 dB
compr : -0.28 dB
dsurmod : Not Dolby Surround encoded
ltrtcmixlev : -3.0 dB
ltrtsurmixlev : -3.0 dB
lorocmixlev : -3.0 dB
lorosurmixlev : -3.0 dB
dialnorm_Average : -31 dB
dialnorm_Minimum : -31 dB
dialnorm_Maximum : -31 dB
Menu
00:00:00.000 : Chapter 01
00:00:21.104 : Chapter 02
00:01:52.946 : Chapter 03
00:07:55.349 : Chapter 04
00:09:55.970 : Chapter 05
00:11:18.761 : Chapter 06
00:13:24.178 : Chapter 07
00:14:49.805 : Chapter 08
00:17:14.158 : Chapter 09
00:20:40.822 : Chapter 10
00:22:25.302 : Chapter 11
00:25:12.886 : Chapter 12
00:29:32.771 : Chapter 13
00:31:41.482 : Chapter 14
00:35:51.732 : Chapter 15
00:40:48.487 : Chapter 16
00:44:16.278 : Chapter 17
00:52:04.579 : Chapter 18
00:55:03.842 : Chapter 19
00:58:27.921 : Chapter 20
01:02:27.702 : Chapter 21
01:05:33.012 : Chapter 22
01:10:06.827 : Chapter 23
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01:16:20.867 : Chapter 25
01:18:08.016 : Chapter 26
01:20:26.321 : Chapter 27
01:24:18.053 : Chapter 28
01:26:44.782 : Chapter 29
01:29:54.722 : Chapter 30
01:31:02.415 : Chapter 31
01:33:08.541 : Chapter 32
01:37:21.335 : Chapter 33
01:39:06.315 : Chapter 34
01:42:33.730 : Chapter 35
01:44:41.441 : Chapter 36
01:46:19.247 : Chapter 37
01:48:07.731 : Chapter 38
01:50:24.951 : Chapter 39
01:56:47.667 : Chapter 40
01:59:13.062 : Chapter 41
02:00:31.974 : Chapter 42
02:01:21.315 : Chapter 43
02:02:23.377 : Chapter 44
02:03:56.971 : Chapter 45
02:05:15.090 : Chapter 46
02:06:25.995 : Chapter 47
02:07:23.135 : Chapter 48
02:08:28.992 : Chapter 49
02:09:53.535 : Chapter 50
mediainfo sample_15s.mp4 ![]()
General
Complete name : sample_15s.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/dby1/iso2/avc1/mp41)
File size : 37.1 MiB
Duration : 21 s 271 ms
Overall bit rate mode : Variable
Overall bit rate : 14.6 Mb/s
Frame rate : 23.976 FPS
Title : The Phantom Menace
Writing application : Lavf62.3.100
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Format settings, GOP : M=1, N=24
Format settings, Slice count : 4 slices per frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 15 s 349 ms
Source duration : 15 s 182 ms
Bit rate mode : Variable
Bit rate : 20.3 Mb/s
Maximum bit rate : 35.6 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 23.976 (24000/1001) FPS
Minimum frame rate : 22.727 FPS
Maximum frame rate : 24.390 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.408
Stream size : 36.7 MiB (99%)
Source stream size : 36.7 MiB (99%)
Language : English
Menus : 4
Codec configuration box : avcC
Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : ac-3
Duration : 15 s 175 ms
Source duration : 15 s 8 ms
Bit rate mode : Constant
Bit rate : 224 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 415 KiB (1%)
Source stream size : 410 KiB (1%)
Language : English
Service kind : Complete Main
Default : Yes
Alternate group : 1
Menus : 4
Dialog Normalization : -31 dB
compr : -0.28 dB
dsurmod : Not Dolby Surround encoded
ltrtcmixlev : -3.0 dB
ltrtsurmixlev : -3.0 dB
lorocmixlev : -3.0 dB
lorosurmixlev : -3.0 dB
dialnorm_Average : -31 dB
dialnorm_Minimum : -31 dB
dialnorm_Maximum : -31 dB
Other
ID : 3
Type : meta
Format : gpmd
Codec ID : gpmd
Duration : 21 s 271 ms
Source duration : 21 s 104 ms
Stream size : 24.0 Bytes (0%)
Source stream size : 24.0 Bytes (0%)
Language : English
Default : No
Alternate group : 2
Menus : 4
Menu #1
ID : 4
Format : Timed Text
Codec ID : text
Duration : 15 s 0 ms
Language : English
For : 1,2,3
00:00:00.000 : Chapter 01
Menu #2
00:00:00.000 : Chapter 01