Infuse do not play any full 4k bluray folder (uhd disc folder)

I have bought my atv 4k 32 gb .
I have a lot of 4k full bluray folder film as,
The Shallows (2016) 2160p UltraHD Blu-ray HDR HEVC Atmos 7.1-FREQUENCY
The Huntsman: Winter’s War (2016) [Extended Cut] 2160p UHD BluRay HDR DTS 5.1 x265-ULTRAHDCLUB
La La Land (2016) 2160p UHD BluRay HDR DTS 5.1 x265-ULTRAHDCLUB
Inferno (2016) 2160p UHD BluRay HDR DTS 5.1 x265-ULTRAHDCLUB
The Smurfs 2 (2013) 2160p UltraHD Blu-ray HDR HEVC Atmos 7.1-THRONE

Non of them are playable with infuse unfortunatelly :frowning:
My samsung 65ju7500’s own internal media player can play all of them…
Any comment?

We’re looking into a few cases like this, and will work to get things fixed up.


Below file do not able to play correctly either. Always, stuttering and stopped.

Football : DFL Supercup 2014 Borussia Dortmund vs Bayern München

Resolution : 3840x2160
File size : 12300 Mo
Duration : 56min 33sec
Format : TS
Codec : HEVC
Overall bit rate : 31.2 Mb/s
Bit depth : 10 bits
Frame rate : 50 fps

These files are very basic & simple 4k files. I dont understand, why infuse could not play them correctly ?


I have been trying ATV 4k device for 2 Days.
Until now, in my opnion, Apple device and infuse are not acceptable for 4K movies etc.
Lots of movies are unplayable with infuse.
Colour for 4k films is really worse than 1080p Bluray.
1080p movies has more vivid & pure colours than 4k.

Also when ı choice 4k hdr 60hz from main menu, all screens also main screen are greyish.
What is the reason of this?

Is apple 4k device not ready for 4k or infuse?
My tv and hdmi cables are suitable for 4k. hdr.
Please comment

Just remember, today is Sunday and I’m guessing that the janitor only unchains James from his desk on weekends. I’m pretty sure that their aware of the issues and will get to them as soon as they can.

This file is a program stream and Infuse has issues with it. Program stream are typically used for broadcasting but are not at all common outside of that field.
And “demo files” do only need to work on a specific device and can have incompatibilities.
After remuxing with MkvToolnix,it works OK with Infuse on Apple TV 4K.
And since it is SDR, colors are OK.

The differences between files are not only resolution 4K vs 1080p.
One big difference is HDR (high dynamic range) which in short is a new way of coding brighness and colors.
There are 2 leading standards (HDR10 and Dolby Vision), both supported by Apple TV 4K.
And the way TVs handle HDR (and especially tone mapping) varies greatly, especially for HDR 10 TVs (for example high end Samsung TV series handle them very well, while the low end series are terrible at it).

Regarding your UHD Blu-Ray folders, Infuse does not yet support HDR on Apple TV 4K (they started shipping just 2 weeks ago), which is why the colors are wrong when you play them.
HDR support is planned for Infuse 5.5.6 (the very next version) if I remember well.

What did you mean with “remux it”?
change the extension to mkv?

He means using a program like MKVToolnix to bundle the .ts file inside an MKV file container and save the container (with the file inside) as an mkv file. Then play the .mkv file with Infuse
You can get MKVToolnix at MKVToolNix Downloads – Matroska tools for Linux/Unix and Windows

Exactly as stubbsy says!
Muxing is short for multiplexing, which is putting together several data streams (typically one video stream, one or several audio streams, plus none to several text streams) into a container.

Mkv (Matroska) is a very common and flexible container.
The .ts extension is for “transport stream” (I wrongly said program stream in my previous post). It is used to transport signals, for example in broadcasting, where you want all the data for the next second to be grouped and transmitted together.

When you remux, you don’t recompress or change in any way the video and audio data, which means you do not loose quality and it is a fairly quick operation.

After this remuxing operation, ( ts to mkv) any quality lost occur?

As mentioned in y previous post:
“When you remux, you don’t recompress or change in any way the video and audio data, which means you do not loose quality and it is a fairly quick operation.”

There is no change in quality. An MKV file is just a container holding the orginal file :slight_smile:

Thanks for the all comments.