Hello, after upgrading to Infuse 7 it is unusable on Apple TV for me. It is starting and after a few seconds it will close itself. Unfortunately I haven’t found a way to downgrade to Infuse 6 so at the moment it is unusable for me.
Btw - my Apple TV is running on tvOS 14.5.
For reference what model of Atv do you have.
I have an Apple TV 4K
Have you tried restarting the ATV?
i already tried restarting the ATV. I even uninstalled and reinstalled infuse 7 with no luck.
I have seen this symptom in the past and it has usually been some sort of iCloud problem.
Try turning off iCloud in that main ATV settings (not Infuse settings): Settings → Users and Accounts → Default User account → iCloud → Sign out.
Then start Infuse … hopefully it should now start up OK.
When you are confident the Infuse is no longer crashing, go back and re-login to your iCloud account.
The iCloud tip did not solve my problem. But I have done some troubleshooting and it seems it is caused by the “Pre-Cache pictures” option in the advanced settings of the Emby options. When uninstalling and reinstalling Infuse 7 it starts and if you add an Emby Server with “Pre-Cache pictures” option the problem starts again - if you disable the option it seem to work now
The same here!!!
I have apple tv 4K (14.5), apple tv HD (14.5), iphone (14.5) and ipad (14.5) and Infuse crashes when start the app.
I have connected Emby.
Hello,
Same here.
Infuse 7 crashes after a few seconds on apple tv 4 (14.5) connected to Jellyfin 10.7.2. (icloud sync is not activated in infuse because i’m using jellyfin)
I tried to deactivate “pre-cache images” in the infuse jellyfin settings, but did not helped. Infuse is still crashing.
EDIT : i’ve deleted the Jellyfin connection in infuse and recreated it with the “pre-cache images” deactivated, and it is working now.
When apple tv is not connected to the network, infuse 7 is not crashing.
Sorry for the trouble, but thanks for all the reports here!
We have a fix for this coming in 7.0.1 which we’ve submitted to Apple today.
Should hopefully be live on the App Store within the next few days.
In the meantime, editing the Emby share and disabling ‘Pre-Cache Images’ is a workaround for now.
I had it crash at first as well with Emby, didn’t want to delete and re-add Emby, thought I would leave it a few days till the update came out, but a few hours later ran it again just for kicks and it came up, precached and all.
7.0.1 with a fix for this issue is now available on the App Store.
Thanks for your patience.
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