I had a similar problem after updating from Infuse 5 to 6 where it crashed at a certain point of the library update after I opened Infuse 6. I just went ahead and deleted & re-installed Infuse 6 and had it re-index everything. Everything’s working smoothly ever since.
Thanks. Reinstall is something I’d prefer to avoid since that is not a guarantee and means setting up all my folders, icons and ordering all over again :-(. A high price to pay for something imposed upon me. Of course I may have no choice other than to switch to MrMC which does work
Good to know James. I eventually bit the bullet, uninstalled and started over again. After about an hour of setup all is again working. Since I have a second aTV on the same account and with Infuse 6 working I was hoping something would copy back from the cloud, but nothing did. I had a complete new setup. No shares, no metadata, nothing
Have you sent in diagnostics and opened a trouble ticket? For future reference you may want to start a new thread when your problem is different than that of the original poster and the thread has been marked as solved for them.