Hello! So I just updated my tvOS and Infuse updated nicely to 6.5 along with it and I now notice that every audio track that is Dolby Digital Plus (EAC3) plays the channels out of order. Left channel is center channel, center channel is also center channel and right channel is silent. Dolby Atmos w…

We’ve tracked down what’s going on here, and are working on a fix. With any luck, we hope to have it available in the 6.5.1 update. Thanks for the report!

An update on the issue: If I set the Apple TV audio settings to Dolby Digital 5.1, the channels play correctly. During Auto (which is preferred, as that is the highest quality and allows Atmos) the channels are jumbled like above for all files using EAC3 audio. I also tried doing a complete factory…

Is this happening with all videos, or just a few? Any chance you’d be able to send in a sample we can review? [image] Dropbox - Submit files Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again! …

Dolby EAC3 (without Atmos) causes the error on all videos. I’ve tried episodes from several different shows from my Plex server and they all come out wrong. Center channel plays in both left and center speaker while right channel is completely silent. Dolby EAC3 (with Atmos) plays right. All flavor…

You can upload a sample or a complete video. The Dropbox upload form will accept files up to 20GB.

Oh, okay. I’m uploading a full episode (around 2 GB) now that has the problem. (EAC3 audio track.) On Infuse 6.4.8 and tvOS 13 these files were working fine on the same setup, by the way, so I assume that either tvOS 14 or Infuse 6.5 (or some combination of the two) introduced the issue …

Sample received! We’ll look into this. Thanks!

Thank you! Let me know if I can get you some more information on the issue :smiley:

I use wired headphones plugged into my TV headphone-out. When I watch content from Infuse 6.5 with surround sound (tested with 5.1 content), dialogue comes clearly louder from the left channel than the right channel of my headphones. Dialogue is typically all in the middle channel of a surround mix,…

Wonderful! Is 6.5.1 a ”soonish” kind of update or more of a future update? :slight_smile:

[image] Eruanno: Is 6.5.1 a ”soonish” kind of update Next one in the list. You can keep track of what’s coming here. [image] Upcoming Features (updated 4/28/25) Suggestions We’re continuously working on new features and improvements for Infuse, and a preview of som…

Infuse 6.5 plays Dolby 5.1 track channels wrong

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NC_Bullseye September 29, 2020, 7:28pm 13

Next one in the list. You can keep track of what’s coming here.

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Infuse 6.5 plays Dolby 5.1 track channels wrong

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