I’ve seens multiple posts about indexing failures but none that seems to provide a consistent fix or solution to the problem.
I have a number of Apple TV4’s that all have the same problem. Indexing fails.
Initially it did not fail. But it only worked once on the first installation ! And have never caught up with never files.
The connection is Wired to a router where a Synolgy DS415play is connected. The Synology runs Plex and exposes the directory using uPnP/DLNA.
I can see the Plex directories from Infuse 5.5 and have tried removing and reconnecting Infuse to the share. Same Error. Have removed the metadata. Same error - indexing fails. Have rebooted everything. Router, NAS, Apple TV. Indexing fails.
Have even tried connecting Infuse to a SMB share where the Plex library is two levels down. Does not seems to be able to index as well. I can browse the files which are not on the root level of the share but a couple of levels down.
Also. How annoying is it that with 4 apple TV’s they all independently have to index the shares ? So they all need to do it individually which is a pain. Yes the meta data takes up space. But give us an option to sync them via icloud.