when I’m on my Mac (Sequoia 15.1) and try to use Infuse (newest Version 8.0.8) I get the Error message “Indexing failed”. What is weird about this is that The syncing works perfectly well on my Ipad and Iphone using the same Jellyfin connection.
The app has the right to access the local network and Jellyfin works fine in Safari.
What makes this even weirder is that Infuse works perfectly fine while accessing my local Network via VPN (Wireguard) on my Mac.
This issue is bogging me a while now and before a quarter year infuse worked quite well on my mac too.
I’m guessing there is an issue with how the mac set up the network or how infuse is accessing it. Because Indexing failed doesn’t even create logs in jellyfin, so no connection.
But since everything else that involves accessing my local network works on my mac I’m more than confused.
I also searched the Internet if someone similar had this problem and couldn’t find solutions or just found similar problems that looked like this one, but then again seemed quite different.
Any help is greatly appreciated and thanks for your time in advance
I’m using a reverse proxy to access Jellyfin. But the reverse proxy is for the local network, it points to a local ip address. Jellyfin also doesn’t work (from the local network) with a direct connection via ip.
I have a VPN (Wireguard) connection to my router, which is set to on-demand.
From inside my home network and on my macbook pro m3 pro:
Jellyfin only works when I enable the VPN (which is a wireguard on-demand connection to my router).
Without the VPN on everything else works, like accessing jellyfin.homeserver.*** via the browser. And also accessing jellyfin via the IP over the browser.
The Settings are the same across all my devices using Infuse (iOS - works from home network, iPadOs - works from home network, macOs doesn’t work from home network)
Also, whats even weirder is that my macbook has a 1gbit/s lan connection to my server. And it has that speed without the vpn. When I turn on the VPN and am not inside my homenet and connect to the server the connection to download something can’t be more than 50mbit/s because of the upload speed of my homenet. But when I connect to the VPN inside my home network from my mac the download speed to the server is ca. 250mbit/s which is neither of the two speeds.
If you are using Jellyfin 10.10+ and Library Mode in Infuse you will want to ensure the latest version of InfuseSync (1.5.1) is installed on the Jellyfin server. Indexing errors may appear if an older version is installed.
Details on installing an updating InfuseSync can be found here.
Yes, I indeed have the latest version of infuseSync installed. It would also have been a bit odd if that turned out to be the problem, because everything works on ios and ipados like written a few times above.
Jellyfin also doesn’t work (from the local network) with a direct connection via ip.
Without the VPN on everything else works, like accessing jellyfin.homeserver.*** via the browser. And also accessing jellyfin via the IP over the browser.
Your response confuses me a bit, so I hope we can clear this up.
To keep things simple, I’m going to use the following address as your local Jellyfin IP - 192.168.0.100:8096.
When you’re on your LAN, without the VPN, if you enter http://192.168.0.100:8096 into your browser, does it load your Jellyfin instance?
When you’re on your LAN, without the VPN, if you enter jellyfin.homeserver.*** into your browser, does it load your Jellyfin instance?
Do you have your local DNS rules setup to point jellyfin.homeserver.xxx to your server running your reverse proxy?
You’re able to access Jellyfin using your domain and IP, both on your iPad and and iPhone, but you have issues accessing it on your Mac using Infuse - is that right? And you’ve tried both IP and domain in Infuse, is that right?
