Inconsistent MKV playback

Video Playback
#1

I have what I believe is the prime Infuse setup – Apple TV to Airport Extreme via 802.11ac, Synology DS216j hooked up to Extreme via Ethernet. Infuse is really wonderful but I am having issues with inconsistent playback. I strictly use remuxes, all of which hover around 35mbps. Three nights this week we used Infuse to stream these remuxes without issue; played all the way through. Last night though, we tried watching one and it paused three times to buffer for 10-20 seconds.

What can I do to improve performance? It would be great if Infuse had an option to expand the buffer – I would be perfectly willing to let a file buffer for a minute or so before starting it so long as smooth playback is guaranteed throughout.

#2

Having the exact same issues, same scenario, ever since the last update been having consistent issues buffering several times while watching a movie.

Hope there is a fix soon…

#3

We’re working to have 5.5 with a number of improvements out next week.

If the issue persists after updating, please send in a report and open a support ticket so we can look further into this.

#4

Unfortunately the update did not resolve the issue, video keeps freezing multiple times, will submit ticket.

#5

Same problem…

#6

You might want to submit a report like James requested in post #3 above where he replied to another user. The more info they can compare the better the chance to find a common problem. :wink:

#7

I just started using Infuse on the Apple TV 4 a few days ago, to replace my Kodi machine but so far the performance hasn’t been on the same level. I watched 3 movies and all of them paused multiple times (3x in 30 minutes) during play to buffer for 10-20 seconds. Really annoying. With my previous setup I didn’t have any of these issues so it must be Infuse causing this problem? The Apple TV is connected trough ethernet by the way. I hope this I can be fixed cause I really like the simplicity of Infuse.

#8

The current Apple TV hardware is limited to 100 Mbps when using Ethernet, but can go up to 1 Gbps via Wi-Fi. If possible, you may try switching to wireless as it’s very possible you will see improved performance.

#9

Thanks, I just switched settings during a movie and didn’t see the buffering-pauses anymore during the time I watched. Hopefully it keeps working great. Was a bit hesitant to use the wifi option when there is an ethernet connection but if it’s performs better, why not :slight_smile:

#10

I haven’t had this problem since 5.5.1, hope things stay this way. The update also made streaming a lot more responsive in terms of pause/resume and scrubbing.

Also note that 802.11ac – which is limited to 5ghz networks – has way faster speeds than N, or 10/100 ethernet for that matter.