In-App Pro Upgrade

General
1

  1. I first downloaded the free version of Infuse on my iPad to test some videos I had. Once I was satisfied they would work I upgraded via in-app purchase so that I could AirPlay them. I would like to now install the Pro version via the app store but apple does not know I purchased the pro version. I know that I have the pro version on my iPad but the app store is only seeing that I have the free version what can I do so the pro version shows up as purchased?

  2. I have a blu-ray rip of movie in MP4 format. I cannot get AirPlay to show the video. I hear the audio but the video is not playing. From what I’ve read MP4 are supported AirPlay playable files. Any suggestions on what might be the issue?

2

I’ve seen the following post but wanted to see if there was anything firecore could do? Maybe provide an email link for a free download of the pro version?

3

The In-App purchase and paid app are separate, but contain the exact same features. The only real difference is the paid app will be eligible for Family Sharing, where In-App purchases are not.

Drop us a note at the link below and we’ll see what we can do to assist.