I deleted infuse pro from my ipadpro and I cannot reinstall it from the apple store.
this is what i’ve done:
- delete app
-restarted ipad pro
went to apple store app ( surprise : infuse pro want to UPDATE even if I just deleted…)
searched for infuse pro and try to install it ( only option was to UPDATE)
- result : … cannot update right now, try later…
what should I do?
Thanks in advance
Sounds like it may be an App Store cache issue.
In the past, the steps below have helped to resolve similar issues.
- Remove the currently installed Infuse app from your device
- Sign out of the App Store through Settings > iTunes and App Store
- Restart your device
- Sign in to the App Store through Settings > iTunes and App Store
- Re-download Infuse from the App Store
Hi there, thanks for the quick answer… unfortunately it does not solve the issue.
I removed Infuse, logged out from the store , reset ipad, signed in store and infuse Pro 5 still try to update.
and if I try to update, it says " Unable to Download app “infuse Pro 5 could not be downloaded at this time”
Hmm, do you have any other iOS devices that are experiencing this issue?
The App Store purchase/download process is pretty tightly controlled by Apple, so unfortunately we have little insight when it comes to troubleshooting issues like this.
You may try waiting a few hours and downloading again to see if it works. If the issue persists then getting in touch with Apple directly may be the best way forward. https://getsupport.apple.com
James, It turned out that thi problem of mine was only Apple store related. This morning ( 5 hours ago… ) the app installed flawlessly.
Thanks for your help, I really appreciate your effort.
Sometimes waiting is the best options… things DO fix themselves…sometimes =]
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