Since the 7.3.6 update I‘ve a lot of troubles with a lot of HDR files, which played all fine before. The 2021 4k ATV settings „adapt to content“ are on, I‘ve tried all cache settings and on my second 4k ATV has exact the same issues since the update. Reinstall doesn‘t work and since the same files played perfectly fine before (btw. infuse 5 pro also handle the same files without problems) and must be a problem with the version of infuse 7. I attached a little sample file to show the problem.
This is really annoying since the last 4 updates there were nomsolutions to this problem…any hints on that?
I can confirm that…but it has to do with the new Infuse 7 version, because a lot of the files played absolutely fine before…I also tested the files on the same setup with the old Infuse 5 Pro version: no problems at all!
Yes, here the same. I thought only large MKV files has the issues of buffering after every 5 minutes but indeed its all HDR files… Every 5 minutes, the movie stops, the turning wheel appears and after 10 seconds the movies continues… This happened since the last update, therefore alle files plays correctly
Since 2 updates ago I have problems with some HDR movies to play smoothly. Some MKV and BMDV files, after a moment, the movie stops and the turning wheel appear on the screen and after 20 seconds the movie continues. I already contact Firecore but no reply to solve the problem. I reboot Apple TV 4K and I thought, this the solution but after a while the problem returns. I read more people have same problem… Is this a bug in TV OS? Or a bug in Infuse 7 Pro which still not solved?? Please solve this problem, this is so annoying… Before the last 2 updates of Infuse, never had this problems with the same movies, played always smoothly, what is going on? This issue also happens on Infuse for iPhone. Infuse on Mac seems working good
Can you run a speed test in Infuse for this video that stops for 20 seconds and then resumes? Run the full movie in the speed test and then if you would, post screen caps of the results and a screen cap of the graph. That may help the devs figure out your problem.