nito sees my drive and movies but when i try to play a movie it crashes

need help

i tried everythng reinsall everything

What type of files are you attempting to play when this happens?

I would speculate that your converted movies are incompatable. have had this happen many times.

Use the application HANDBRAKE to convert the files to an *.M4V file. I use the IPOD settings and make it version 5 compatable. Every movie works every time.