Frequently Asked Questions (FAQs)

Netflix, AirPlay, or other standard Apple TV features are not working

Issues like this can often stem from the use of a plugin called ‘Overflow’. If you’re using Overflow, try moving all menus back to their normal location and the issue should cure itself.

When using subtitles, characters like Ñ, á, é, í, ó, ú, and others are displayed incorrectly

The subtitle encoding type may need to be adjusted. Details for doing this can be found here.

I’m seeing the wrong info for my Movie or TV Show

Incorrect metadata can easily be refetched. More details on doing this can be found here.

I’m hearing a static sound when playing my files

If your Apple TV is connected directly to a TV and not an AV receiver you will want to keep the AC3 option disabled. These settings can be found in the Infuse --> Settings menu.