Folder-based extras don't work over cloud sources (Dropbox, Google Drive); flat suffix naming works. Same files work over SMB

Metadata & Artwork
1

Reading movies directly into Infuse 8.5 (8.5.5741) from cloud sources connected in Infuse, no media server in the path. The subfolder method for extras (Deleted Scenes/, Featurettes/, etc.) does not attach anything. Files placed in those subfolders never appear as extras and end up in Other or nowhere. This happens on both Dropbox and Google Drive. The same library, same files and structure, attaches extras correctly when served over SMB.

What does work is the flat filename-suffix method: every extra placed directly in the movie folder, named as the movie’s exact filename base followed immediately by a supported suffix, with a number appended for multiples.

This layout works and fills the Extras row correctly:

Conan the Barbarian (1982)/

Conan the Barbarian (1982).mp4

Conan the Barbarian (1982).srt

Conan the Barbarian (1982)-deleted.mkv

Conan the Barbarian (1982)-featurette1.mkv

Conan the Barbarian (1982)-featurette2.mkv

Conan the Barbarian (1982)-featurette3.mkv

Conan the Barbarian (1982)-featurette4.mkv

Conan the Barbarian (1982)-featurette5.mkv

Conan the Barbarian (1982)-featurette6.mkv

Conan the Barbarian (1982)-trailer.mkv

This layout, the documented folder method, produces no extras at all on a cloud source for the same movie:

Conan the Barbarian (1982)/

Conan the Barbarian (1982).mp4

Featurettes/

    Art_of_Steel\_-\_Sword_Makers_and_Masters.mkv

Two problems here. First, the folder method appears broken over cloud connectors specifically. It works over SMB with identical files, and it fails the same way on both Dropbox and Google Drive, so this is tied to how cloud sources are handled rather than to naming, structure, or one provider. Second, the flat suffix method that does work can’t carry a descriptive title. Every extra is labeled only by its type (all six featurettes just read “Featurette”), because the label comes from the suffix, not the filename. The folder method is the only way to get named extras, and that’s the method that fails on cloud sources, so on Dropbox or Google Drive there’s currently no way to get a titled extra at all.

Confirmed on more than one title (Die Hard 1988 and Conan the Barbarian 1982), same behavior on both. Main movies match TMDB and display fine. No .nfo involved.

Is the folder-based extras method supposed to work when reading directly from cloud sources like Dropbox or Google Drive? And is there any supported way to give a flat suffix-named extra a custom display title?

2

Unfortunately, most cloud services aren’t going to support the typical nested folder structures like you would have on a local network device. The only option for these cloud services is going to be to naming the files with the extra names added.

EG

Conan the Barbarian (1982)-trailer.mkv