Fetching details stuck

I have been trying to access my library which is in MEGA for 2 days and it has been stuck at this step. My library is 7K film and it has been 2 days in this process “fetching details 0 of 7000. Is there a solution for this?

You may try doing a quick restart of your device to see if this gets things moving.

If that doesn’t help, please send in a quick report from your device (and post the code here) and we can look further into this.