Failed indexing using OneDrive Business account

Streaming & Network
1

I have a problem using the latest version of Infuse. I have my 25TB OneDrive Business account connected with around 500 movies. I can navigate to the folders, download metadata, and have no playback issues, but Infuse fails to index the files, so I can’t use the metadata on actors, genres, etc. It doesn’t show me anything at start, nor selections of the day, etc. Library shows 0 Movies, 0 TV Episodes, etc.

I have tried to log in and out, delete and download the app again, nothing has worked. If I connect a Personal OneDrive account it works fine. And with Google Drive I can too, but I need to use my OneDrive Business account for the space I have there.

Any help would be appreciated.

2

Did you by chance check the library settings to make sure your shares didn’t get unchecked to include in the library? Sometimes settings get changed on updates.

I know there have been some issues with shared folders on OneDrive business accounts but I don’t know if that’s the same as what you’re seeing.

3

Wow, that worked, there were all the folders with the “check” ticket, I deselected them all and added only one folder. Indexing started working. I’ll see if adding them “one by one” manages to index all of them

Thank you!

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