Hello, I’m using Infuse 7.8.3 (7.8.4964) with plex plugin connecting to my server.
I remember that Infuse can automatically detect external subtitles but is not working now.
My plex server (version 1.41.0.8994) files are like this:
movie_name
----- movie_name.mkv
----- movie_name.en.srt (I also tried movie_name.srt)
From plex panel I can see the external subtitles are correctly recognized, but in infuse I cannot find any external subtitles.
This also happens to iOS version, can anyone help me?
I have Infuse 5.x and Infuse 8.x with my Plex server connected (library mode and direct mode), but neither of them can display external subtitles (SRT files)… they don’t even show up. The only option is to search for subtitles on opensubtitles.org.
I use Plex, and Bazarr downloads all the needed subtitles for me, but Infuse completely ignores them.
Update: The last time I used Infuse, in 2019, external subtitles were working. Here is my Tautulli log (unfortunately, it doesn’t show which version of Infuse I had installed on my iPad back then).
I just tried replicating this issue with Plex 1.41.3.9314 and Infuse 8.0.9 (on both macOS 15.3 and tvOS 18.3) and subtitle added in Plex were picked up immediately in Infuse when playing the video.