I’ve set up a Jellyfin server and sharing it externally through Nginx reverse proxy. I’m able to stream my test video (jellyfish-3-mbps-hd-h264.mkv) though Safari while having transcoding disabled for the user. However when adding the server in Infuse I get the following message: An error occured
An error occured loading this content.
Is there a way I could export logs to you could take a look at it? Since the problem seems to be located to Infuse?
The same video plays perfectly when adding my Jellyfin with the internal IP and default port directly inside Infuse to the problem seems to only appear when playing through a reverse proxy.
Does Infuse support TLS 1.3? My websites is TLS 1.3 only to get the highest scoring possible. It’s a valid Let’s Encrypt certificate so I don’t think there’s a problem with the certs, but maybe my nginx-config?
Can you replicate this issue on your end, and then send in a report via Infuse > Settings > Submit Diagnostics (Apple TV) or Infuse > Settings > Email Us (iOS)?
You can just post the 5 digit code it gives you here.