Error loading

Hello everyone,

I come to you with a quick question.
I have a file that is not launching on Infuse.
It says: An error occurred while loading the file.
I have the PRO version.
Hardware used: Apple TV 4K TVOS 18.

features ,movies

Thanks for your help.

You may want to run that video through mediainfo and post the results here.

Does the file play with any other player like VLC?

Hello thanks for your answer.
i’ll test this morning :wink: and i check and i fwd results of media info.

Hello,

I downloaded the video.
VLC failed to read it.
I remembered that during the download it had been interrupted.
I downloaded it again and infuse can read it.

Sorry ^^

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