Error in Infuse with Plex

Hi, I used to watch movies from Infsue but now when I start a movie it’s says An error occurred loading this content

I’m using shared library plex, it’s possible to block infuse from playing videos?

Yes it is possible.

If you’re able to send in a quick note from your device we can take a deeper look into what is going on here.

This happened to me yesterday too. I had a feeling it was a bad file so I remux the file even though it was MP4. And this solved the problem for me. Although this happened on my Apple TV I did not try it on the iPad

Diagnostics: W1T54

Ticket: [#139552]

thanks for your reply

In Mac Monterey I can’t play back any file it throws error immediately

An error occurred loading this content.

Its 1080P videos mostly not even 4k

Screenshot 2021-10-29 at 9.30.14 AM

It seems changing the streaming cache from auto to legacy worked give it a try. But why auto is not working

Didn’t work

it works for few and few still same not sure if its file type.

Swapped back and forth still

You might want to do this.

Any updates?
Diagnostics: P9G8W