I’m experimenting the same issue and considering that my library has about 1200 movies, is very uncomfortable to reset many artwork manually, so in this moment I’m trying the delete all artwork and download them again.
Unfortunately the situation is the same, many many artwork not correct and have to reset manually.
Hoping that this issue can be solved soon.
Be cautious clearing the metadata, never underestimate how many times the system borked the movie and you corrected it.
I cleared my metadata tonight before finding this post and it feels like infuse incorrectly chooses almost every movie that has a sequel. It always defaults to the newest movie for me, even if I stipulate release year in the file name.
Sorry that my first post here is a complaint but I find this situation unacceptable.
Most of my artwork has disappeared from my library, I don’t want to clear all the metadata as I had a lot that I had to manually add plus many of the new images I don’t like.
Why can’t there be a way to preserve your metadata and/or revert to backed up metadata?
It was an absolute PITA when Infuse lost all of my metadata either last year or the year before when version 6 cloud syncing was introduced, it took me several hours to get everything back.
I appreciate that it’s housework, but being as the actual movie & TV data (text) is consistent and it’s the poster you have issue with losing - then you can simply download and save your own posters. You may find that posters on tmdb are not the best ones out there, and so places like TPDb are a god send.
Again, I know it’s a little work, but you’ll end up with a library that is visually how you want it to be - forever.
We are aware of an issue with movie artwork which is affecting some users.
This issue can cause missing or strange artwork for some movie titles.
Why is this happening?
TMDb (the site Infuse uses for movie info and artwork) recently went through a major site update, and as part of general housekeeping some older, outdated images were removed. This means if Infuse had poster xyz.jpg stored for a title in your library and that poster had been removed from TMDb, then Infuse would not be able to obtain that particular poster.
The way to resolve this is to use the Edit option on the affected title. Doing this will refresh the metadata and search for an updated poster, so instead of poster xyz.jpg Infuse would now use poster abc.jpg. If you have a library where more than a handful of titles were affected you can use the Clear All Metadata option found in Settings, and Infuse will get the latest posters for your entire library all at once. This process is entirely automatic, and in most cases will only take a few minutes. Things like watched history and playback progress will not be affected.
We’ll soon be introducing a new option to sync artwork to iCloud, which will help avoid issues like this in the future.
We’re sorry for any inconvenience this has caused, but appreciate your patience and understanding.
Has anyone else experienced that infuse now downloads ugly posters? Most of my movies now have these ugly posters with text and weird looking posters? Im almost giving up on infuse. This is not first time I am told to delete everything and start over??