Dropbox not working

I have several video files in dropbox.

I added it to IOS.

It shows in Infuse in Apple TV.

But the files are not displaying.

Firecore support has stopped responding to my emails.

Can anyone help?

Do you mean that the dropbox shows in Infuse but the files don’t or do you mean the files show in Infuse but they don’t play?

The former. I can see them on the Dropbox app, but not in infuse. And I also see that Dropbox is connected when I see it in Infuse on Apple TV

I was able to locate your ticket, and it looks like it got a few replies earlier today.

Feel free to get in touch if you have any further questions.