Download from Plex Server on infuse pro

Hello, all of a sudden this summer I m no longer able to download anything from my plex server and receive a generic ‘download error’ every time. I am able to download while on my home network, but when traveling I am only able to play files but not download them. Any thoughts? Thanks.

If you’re able to replicate this issue and submit a report from your device (post the code here) we can look into what’s going on here.

Diagnostics: 1GEF2

Happens every time on my iPhone and iPad. Download error. You can click retry to no avail.