Dolby vision doesn't play on Apple TV

Video Playback
1

trying to stream a file via Infuse to apple TV. file is dolby vision, but doesn’t get recognised as such

i read it has maybe to do with the number of streams in the file: could you have a look ?

/Movies/John Wick 3 - Parabellum 2019 UHD BluRay Dolby Vision.mkv
Size: 37.05 GB
Format: Matroska/WebM file format
Chapters count: 17
Stream count: 10
Duration: 02:10:46
Bit rate: 40566 kb/s
Meta info:
creation_time: 2019-09-03 16:23:15

Stream 0
Type: video
Codec: Unknown codec
Width: 3840
Height: 2160
Sample aspect ratio: 1:1
Display aspect ratio: 16:9
Frame rate: 23.98 fps
Default: YES
Meta info:
BPS: 27304955
NUMBER_OF_BYTES-eng: 26778782600
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
BPS-eng: 27304955
DURATION: 02:10:45.838000000
NUMBER_OF_FRAMES: 188112
NUMBER_OF_FRAMES-eng: 188112
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION-eng: 02:10:45.838000000
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 26778782600

Stream 1
Type: video
Codec: Unknown codec
Width: 1920
Height: 1080
Sample aspect ratio: 1:1
Display aspect ratio: 16:9
Frame rate: 23.98 fps
Forced: YES
Meta info:
BPS: 7625618
NUMBER_OF_BYTES-eng: 7478870295
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
BPS-eng: 7625618
DURATION: 02:10:46.047000000
NUMBER_OF_FRAMES: 188117
NUMBER_OF_FRAMES-eng: 188117
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
DURATION-eng: 02:10:46.047000000
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 7478870295

Stream 2
Type: audio
Codec: truehd
Sample rate: 48000 Hz
Channel: 8
Default: YES
Meta info:
BPS: 4011651
NUMBER_OF_BYTES-eng: 3934423976
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 4011651
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 02:10:45.994000000
NUMBER_OF_FRAMES: 9415193
NUMBER_OF_FRAMES-eng: 9415193
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: eng
DURATION-eng: 02:10:45.994000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 3934423976

Stream 3
Type: audio
Codec: ac3
Bit rate: 448 kb/s
Sample rate: 48000 Hz
Sample format: s16
Channel: 6
Meta info:
BPS: 448000
NUMBER_OF_BYTES-eng: 439393024
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 448000
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 02:10:46.304000000
NUMBER_OF_FRAMES: 245197
NUMBER_OF_FRAMES-eng: 245197
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: spa
DURATION-eng: 02:10:46.304000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 439393024

Stream 4
Type: audio
Codec: ac3
Bit rate: 448 kb/s
Sample rate: 48000 Hz
Sample format: s16
Channel: 6
Meta info:
BPS: 448000
NUMBER_OF_BYTES-eng: 439393024
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 448000
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 02:10:46.304000000
NUMBER_OF_FRAMES: 245197
NUMBER_OF_FRAMES-eng: 245197
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: fra
DURATION-eng: 02:10:46.304000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 439393024

Stream 5
Type: audio
Codec: ac3
Bit rate: 640 kb/s
Sample rate: 48000 Hz
Sample format: s16
Channel: 6
Meta info:
BPS: 640000
NUMBER_OF_BYTES-eng: 627612160
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 640000
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 02:10:45.152000000
NUMBER_OF_FRAMES: 245161
NUMBER_OF_FRAMES-eng: 245161
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: eng
DURATION-eng: 02:10:45.152000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 627612160

Stream 6
Type: subtitle
Codec: dvdsub
Meta info:
BPS: 4315
NUMBER_OF_BYTES-eng: 3880870
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 4315
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 01:59:54.813000000
NUMBER_OF_FRAMES: 685
NUMBER_OF_FRAMES-eng: 685
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: eng
DURATION-eng: 01:59:54.813000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 3880870

Stream 7
Type: subtitle
Codec: dvdsub
Meta info:
BPS: 5570
NUMBER_OF_BYTES-eng: 5044526
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 5570
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 02:00:45.113000000
NUMBER_OF_FRAMES: 1021
NUMBER_OF_FRAMES-eng: 1021
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: eng
DURATION-eng: 02:00:45.113000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 5044526

Stream 8
Type: subtitle
Codec: dvdsub
Meta info:
BPS: 4393
NUMBER_OF_BYTES-eng: 3960891
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 4393
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 02:00:12.622000000
NUMBER_OF_FRAMES: 769
NUMBER_OF_FRAMES-eng: 769
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: spa
DURATION-eng: 02:00:12.622000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 3960891

Stream 9
Type: subtitle
Codec: dvdsub
Meta info:
BPS: 4326
NUMBER_OF_BYTES-eng: 3891699
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
BPS-eng: 4326
_STATISTICS_WRITING_APP-eng: DVDFab 10.0.9.2
_STATISTICS_WRITING_DATE_UTC-eng: 2019-09-03 16:23:15
DURATION: 01:59:55.605000000
NUMBER_OF_FRAMES: 836
NUMBER_OF_FRAMES-eng: 836
_STATISTICS_WRITING_APP: DVDFab 10.0.9.2
language: fra
DURATION-eng: 01:59:55.605000000
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_DATE_UTC: 2019-09-03 16:23:15
NUMBER_OF_BYTES: 3891699

john_wick_3_-_parabellum_2019_uhd_bluray_dolby_vision_2160p_multi_multi_h265-d3g.txt (7.01 KB)

2

Welcome to the forum.

This appears to be a dual-layer Dolby Vision file, which is not supported in Infuse at this time.

Normally, dual-layer Dolby Vision videos will play back in HDR10 mode, though this particular file has a few strange parameters which may have an impact on how the actual playback is handled.

3

I see. Is there a way i can see the file is double layer ?
Can i use a converter to turn into single layer

4

Yes, if you look at the specs you will see 2 video tracks.

Stream 0 (4K track)
Stream 1 (1080p track)

This is indicative of a dual-layer Dolby Vision file.

5

Dvdfab can create a single layer file however from reading online these are actually fake Dolby vision files.

https://forum.mrmc.tv/viewtopic.php?p=27065#p27065

6

yes. well i am trying a different route now, as i need it to play DV, otherwise there is no sense…

I am using mkvToolNix to extract one stream of video (as a dual layer will have multiple ones) and this takes about 3-4 minutes. we will see if this runs

7

my new media info after extracting one stream

john_wick_3_-_parabellum_2019_uhd_bluray_dolby_vision.txt (1.58 KB)

8

and still cannot play DV via the app

9

Vision.mkv
Size: 28.67 GB
Format: Matroska/WebM file format
Chapters count: 17
Stream count: 3
Duration: 02:10:45
Bit rate: 31387 kb/s
Meta info:
creation_time: 2020-03-03 18:14:57

Stream 0
Type: video
Codec: Unknown codec
Width: 3840
Height: 2160
Sample aspect ratio: 1:1
Display aspect ratio: 16:9
Frame rate: 23.98 fps
Default: YES
Meta info:
_STATISTICS_WRITING_DATE_UTC-eng: 2020-03-03 18:14:57
NUMBER_OF_BYTES-eng: 26778782600
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_APP-eng: mkvmerge v43.0.0 (‘The Quartermaster’) 64-bit
NUMBER_OF_FRAMES-eng: 188112
DURATION-eng: 02:10:45.838000000
BPS-eng: 27304955

Stream 1
Type: audio
Codec: truehd
Sample rate: 48000 Hz
Channel: 8
Default: YES
Meta info:
NUMBER_OF_BYTES-eng: 3934423976
_STATISTICS_WRITING_DATE_UTC-eng: 2020-03-03 18:14:57
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_APP-eng: mkvmerge v43.0.0 (‘The Quartermaster’) 64-bit
language: eng
NUMBER_OF_FRAMES-eng: 9415193
DURATION-eng: 02:10:45.995000000
BPS-eng: 4011650

Stream 2
Type: subtitle
Codec: dvdsub
Meta info:
NUMBER_OF_BYTES-eng: 3880870
_STATISTICS_WRITING_DATE_UTC-eng: 2020-03-03 18:14:57
_STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
_STATISTICS_WRITING_APP-eng: mkvmerge v43.0.0 (‘The Quartermaster’) 64-bit
language: eng
NUMBER_OF_FRAMES-eng: 685
DURATION-eng: 01:59:54.813000000
BPS-eng: 4315

10

so what must i change in this file so it will work ?

11

It seems like there is a lot of metadata missing.

Attached are 2 files which show the info which is generally present for single-layer Dolby Vision and HDR files.

dv.txt (2.78 KB)

hdr.txt (2.37 KB)

12

Also Dolby vision doesn’t work in MKV containers with any player. Video container must be MP4 and audio must be eac3 (maybe DTS). TrueHD and dts-HD won’t work correctly.

13

Not possible, only dvdfab can create single layer file.