Deleted Videos but didn't get any space back

I have infuse 7 on my ipad mini. I recently deleted a bunch of files from it by plugging it into my macbook and going through the finder->ipad->files interface. I’m still showing the same 7GB free, even though I deleted about 100 Gzb of files. Storage is showing 100 Gb of System data.

I tried rebooting the ipad mini and uninstalling and reinstalling infuse and i still have none of my storage back. I even looked in the files apps and the files are not showing up in recently deleted.

Anyone have any idea how I can fix this? THanks.

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I’m having the same issue. iPhone 14 pro max on latest iOS, and a m2 iPad Pro 12.9 again on latest iPad os. In both scenarios, deleting videos thru infuse, which is updated to latest version as well, doesn’t delete the videos, it adds them to system data so you don’t get the space back. My system data in settings on both devices was above 300gb (both are 512gb devices). Deleting app, restarting device did not help. I left the device to see if it would rectify on its own all day. Again nothing. Only solution was to delete the device and start from scratch with a restore from a iCloud backup. Obviously this flaw isn’t tenable for infuse use moving forward. Please advise.

I’m having an issue on losing space, not reclaiming space when deleting videos that have been downloaded in infuse. iPhone 14 pro max on latest iOS, and a m2 iPad Pro 12.9 again on latest iPad os. In both scenarios, deleting videos thru infuse, which is updated to latest version as well, doesn’t delete the videos, it adds them to system data so you don’t get the space back. My system data in settings on both devices was above 300gb (both are 512gb devices). Deleting app, restarting device did not help. I left the device to see if it would rectify on its own all day. Again nothing. Only solution was to delete the device and start from scratch with a restore from a iCloud backup. Obviously this flaw isn’t tenable for infuse use moving forward. Please advise.

I have a similar problem on my iPhone 13 Pro. Only backup, resetting settings and restoring backup helps. But after that, the volume of system data continues to increase.

Something is definitely broken. Deleted two files, should have recovered 2.5gb of space. The infuse storage actually went up by that much.
Then I deleted a season of a show to see what would happen. Should have recovered 30gb of space roughly. Infuse storage went down by that but overall storage didn’t change. System data instead shot up so yet again, it dumped it into over there.

This is all after doing a iPhone restore to recover the 300gb or so of storage it had dumped into system data when I first discovered the problem.

This is getting annoying

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I’m sort of bummed this isn’t acknowledged on a bigger level from them. The app is basically unusable outside of streaming from a source like a nas right now. Restoring a phone every time the storage builds up too high isn’t really a tenable solution.

Couldn’t it be an iOS issue? I know I’ve had problems with iOS not releasing storage, but it was not related to infuse but other things.

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With the VLC player, this problem does not exist. Space is freed up instantly after files are deleted.
iOS 16.1.2, iPhone 13 Pro.

I’ve got the exact same issue, and it’s really problematic. Has there been any advances on that @james ? Thanks

Please stop resurrecting threads that years old. I moved your post to this currently running thread.

Yeah, sorry about that, didn’t saw the new one, I’ve deleted my other posts. Thanks for the merge

It seems that after the last update of the player, the entire volume of files went to system data… :confused:
I tried using the Files program to move files to VLC - after that, the entire volume of Infuse files moved from system data to VLC. But transferring files back from VLC to Infuse filled the system data again.
What is interesting - even after transferring files to VLC, deleting them in VLC itself also leads to moving them to system data. But if you usually download files to VLC through a browser, then their deletion occurs correctly.

Is it not possible to delete this way and regain space? I haven’t personally tried.

No, it isn’t. Even deleting the app won’t reclaim the storage space.

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We’ve been looking into this, and based on the logs we’ve received it’s clear the space is not being freed for some people. However, it doesn’t seem to happen in all cases as we haven’t had any luck replicating it with any devices here. This leads us to believe it is a system bug which would need to be addressed by Apple.

One user has reported that removing the Files app allows space to be freed up immediately when deleting files in Infuse, so this may be worth a try until a more permanent solution becomes available.

We’ll continue researching here, but iOS 16.2 should be out this week which could possibly help. :crossed_fingers:

I’ve had what appears to be the same issue with my system data reaching 900GB, what I found was the space was being freed up when I copied additional media to the iPad - but it was happening slower than the new files were being added causing the transfers to fail.

I would describe the symptom as the files deleted in Infuse being marked for iPadOS as ‘can be deleted’ rather than ‘delete now’

Infuse is the only app I’ve been able to confirm the issue with so far, the other apps I use bulk data with (nplayer, filebrowser & lumafusion) don’t have the issue.

The workaround I use is to fill the iPad with small files, around 6MB each, using another app which transferred slow enough for the free space to keep up. Deleting those files immediately freed up the space.

Does deleting Infuse clear up the space?

Nope. Deleting the files app can get the space back apparently. Then once reclaimed, reinstall the ap.

I’ve basically begun to just delete the video files within the files app instead of infuse. It’s not great but it gets the job done

Not for me.

Similar issue here, deleted around 28GB of synced files yet the storage used by Infuse did not decrease. Afterwards I updated from iOS 16.1.2 to 16.2 and the storage used by Infuse dropped to a normal amount, yet the system usage increased by exactly that ~28GB.

Perhaps the files get marked as “can be deleted” instead of actually being deleted?

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