Cropping issue with some TVs

Yes, no problem. Thanks for the fast response.

Here is the MediaInfo:

General
Unique ID                                : 240580783891507204336856048950971781000 (0xB4FE2C6F59D8809E9960D1306EC4CF88)
Complete name                            : Z:\Films\Indiana Jones and the Dial of Destiny 2023 2160p WEB-DL DDP5 1 Atmos DV H 265-XEBEC (NL subs)\Indiana.Jones.and.the.Dial.of.Destiny.2023.2160p.WEB-DL.DDP5.1.Atmos.DV.H.265-XEBEC.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 27.1 GiB
Duration                                 : 2 h 34 min
Overall bit rate                         : 25.1 Mb/s
Frame rate                               : 23.976 FPS
Writing application                      : mkvmerge v79.0 ('Funeral Pyres') 64-bit
Writing library                          : libebml v1.4.4 + libmatroska v1.7.1

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5@High
HDR format                               : Dolby Vision, Version 1.0, Profile 5, dvhe.05.06, BL+RPU
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 2 h 34 min
Bit rate                                 : 24.3 Mb/s
Width                                    : 3 840 pixels
Height                                   : 1 608 pixels
Display aspect ratio                     : 2.39:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.164
Stream size                              : 26.3 GiB (97%)
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : E-AC-3 JOC
Format/Info                              : Enhanced AC-3 with Joint Object Coding
Commercial name                          : Dolby Digital Plus with Dolby Atmos
Codec ID                                 : A_EAC3
Duration                                 : 2 h 34 min
Bit rate mode                            : Constant
Bit rate                                 : 768 kb/s
Channel(s)                               : 6 channels
Channel layout                           : L R C LFE Ls Rs
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Compression mode                         : Lossy
Stream size                              : 849 MiB (3%)
Title                                    : English
Language                                 : English
Service kind                             : Complete Main
Default                                  : Yes
Forced                                   : No
Complexity index                         : 16
Number of dynamic objects                : 15
Bed channel count                        : 1 channel
Bed channel configuration                : LFE

Text #1
ID                                       : 3
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 16 min
Bit rate                                 : 2 b/s
Frame rate                               : 0.017 FPS
Count of elements                        : 141
Stream size                              : 2.77 KiB (0%)
Title                                    : English (Forced)
Language                                 : English
Default                                  : Yes
Forced                                   : Yes

Text #2
ID                                       : 4
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 22 min
Bit rate                                 : 40 b/s
Frame rate                               : 0.204 FPS
Count of elements                        : 1739
Stream size                              : 42.7 KiB (0%)
Title                                    : English
Language                                 : English
Default                                  : No
Forced                                   : No

Text #3
ID                                       : 5
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 23 min
Bit rate                                 : 39 b/s
Frame rate                               : 0.204 FPS
Count of elements                        : 1748
Stream size                              : 41.3 KiB (0%)
Title                                    : Spanish
Language                                 : Spanish
Default                                  : No
Forced                                   : No

Text #4
ID                                       : 6
Format                                   : UTF-8
Codec ID                                 : S_TEXT/UTF8
Codec ID/Info                            : UTF-8 Plain Text
Duration                                 : 2 h 34 min
Bit rate                                 : 41 b/s
Frame rate                               : 0.191 FPS
Count of elements                        : 1768
Stream size                              : 47.0 KiB (0%)
Title                                    : French
Language                                 : French
Default                                  : No
Forced                                   : No

Menu
00:00:00.000                             : en:Chapter 01
00:05:08.350                             : en:Chapter 02
00:08:50.030                             : en:Chapter 03
00:14:47.804                             : en:Chapter 04
00:21:35.920                             : en:Chapter 05
00:24:15.372                             : en:Chapter 06
00:27:06.626                             : en:Chapter 07
00:33:11.700                             : en:Chapter 08
00:40:37.979                             : en:Chapter 09
00:46:27.954                             : en:Chapter 10
00:51:31.675                             : en:Chapter 11
00:54:33.773                             : en:Chapter 12
00:59:38.995                             : en:Chapter 13
01:02:08.311                             : en:Chapter 14
01:09:01.558                             : en:Chapter 15
01:13:37.125                             : en:Chapter 16
01:20:14.147                             : en:Chapter 17
01:26:12.172                             : en:Chapter 18
01:34:29.544                             : en:Chapter 19
01:36:51.186                             : en:Chapter 20
01:40:45.170                             : en:Chapter 21
01:48:09.489                             : en:Chapter 22
01:55:40.398                             : en:Chapter 23
02:02:24.803                             : en:Chapter 24
02:05:18.143                             : en:Chapter 25
02:12:35.830                             : en:Chapter 26
02:17:39.884                             : en:Chapter 27
02:23:27.607                             : en:Chapter 28


Any ideas? :slight_smile:

You may check to ensure the LG has the advanced features enabled for the HDMI input you are using. I believe these are not enabled by default.

If you are playing a DoVi file, and the Apple TV is set to output DoVi, but the LG isn’t set up to properly handle that incoming data it could lead to issues. Same could apply to the HDMI cable (or any intermediate devices) as well.

Thanks for your reply, the settings are enabled though!

Afaik there are no settings on the LG tv itself that have anything to do with these settings. The problem seems to lie in the Apple TV and Infuse.
When I play the same file on my Macbook M1 14” in Infuse I don’t see the screen cropping.