@SRBGod I didn’t see in the other thread, do you have your Apple TV connected directly to your TV or do you have it going to an home theater receiver and then from the receiver to the TV?
I am plugged in directly.
It looks like that video is pre-cropped (full height would be 2160px). No real reason why this should cause an issue (it works fine with SDR/HDR), but I don’t have a cropped DV sample here to confirm.
If you can upload something I can try it here.
I am unable to actually get the file since it is living on a remote machine. (Let me see what I can do).
I am checking files that work with DV Profile 8 and they also have 1600 height. I actually think that is the standard height for movies? (movies generally have the black bars above and below)
Here’s another that has the issue, it looks like it is also 1600 height. DV Profile 5
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@High
HDR format : Dolby Vision, Version 1.0, dvhe.05.06, BL+RPU
Codec ID : V_MPEGH/ISO/HEVC
Duration : 2 h 10 min
Bit rate : 24.2 Mb/s
Width : 3 840 pixels
Height : 1 600 pixels
Original height : 1 596 pixels
Display aspect ratio : 2.40:1
Original display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.164
Stream size : 22.0 GiB (86%)
Default : Yes
Forced : No
EDIT: I thought about what is happening and is it possible that infuse is telling the TV that the height is 1600 and as a result it is zooming in trying to fit?
EDIT 2: @james After more research, it looks like this only impacts .mkv files. Files that are .mp4 work perfectly fine.
EDIT 3: When changing the “zoom mode” setting from “Normal” to “Crop” in infuse, the menu gets unhidden.
1080p is 1920x1080
4K is 3840x2160.
A widescreen 4K movie with an aspect ratio of 2.4 might be letterboxed and thus cropped to 1600 pixels in height.
Is terre any news about this? (My brother has a Samsung TV and the exact same cropping issue).
I understand it is only for DV profile 5. @SRBGod says it only happens for mkvs but we tested with a DV mp4 and had the same issue.
Same issue too with a 1920x600 SDR mkv video.
I can send the 1920x600 SDR mkv, but I guess the issue is the same with any pre-cropped video.
It is only for videos that are less tall than 16/9 (there are not many - most videos are 16/9 with black bars). Not limited to Dolby video though.
I tried to reproduce the problem on my LG OLED by playing the same DV video in HDR (changing the Apple TV’s video settings to HDR10 without “match dynamic range”) but I still had the full menu.
Is there going to be an Infuse fix?
Is there a temporary workaround? (choosing crop zoom mode works if I understand well - nut unfortunately it can crop videos …)
Have a good day
When watching HDR/DV UHD content Infuses time bar (progress bar) at the bottom is behind the black from content which is other than 16:9.
I believe this is since version 7.5. Subtitles seems not to be affected.
For example:
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@High
HDR format : Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible / SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 31 min 35 s
Bit rate : 24.3 Mb/s
Width : 3 840 pixels
Height : 1 920 pixels
Display aspect ratio : 2.000
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.138
Stream size : 5.37 GiB (95%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 827 cd/m2
Maximum Frame-Average Light Level : 108 cd/m2
With this the time stamp numbers on the progress bar are cut in half horizontally.
Could you provide a screen cap of what you’re seeing?
Hello, I have the exact same issue.
As you can see, both the menu and subtitles (also the progress bar) are cropped.
Yes, that is the same issue. Still persistent with 7.5.1.
With Cinemascope (thicker black bars) format the progress bar is completely covert by the black bar.
I am using an Samsung S95B TV and ATV 4K 1st gen. Before 7.5.0 everything was fine for me.
Just curious, did you restart the ATV after the update?
I just tried to restart it but the issue still remains
I’ve moved your posts to an existing thread where this was first reported. This appears to be an issue with some Samsung TVs, but we have not been able replicate the issue here on 2 different Samsung models.
It’s not clear if this is model specific, or if there are some TV settings which may affect this.
I got the issue on my LG C9 since the last update
This was never an issue before 7.5.0 with my Samsung TV. And every other app (MrMC or Kodi on Raspi) does not suffer on this issue.
So here is a bug in your playback engine code.
And as this now also occurs on an LG tv maybe it is not the same problem as reported in this thread last year despite the same visual issue.
We can look further into this.
Can you help by providing some detailed info?
- Which version of tvOS & Infuse?
- Does this affect all videos or just certain kinds?
- Does it happen when the Apple TV is switching to a specific mode (EG DoVi, HDR, SDR)?
- Does disabling the ‘Extended Dolby Vision’ setting in Infuse > Settings > Playback make a difference?
- Are any of the Video Zoom or Aspect Ratio settings enabled (available under the Video tab while a video is playing)?
- Does using a different HDMI port make any difference?
If it’s only affecting specific videos then uploading a sample could be helpful.
Here again a mediainfo output from a file which played totally fine before 7.5.0:
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@High
HDR format : Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible / SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 45 min 58 s
Bit rate : 24.0 Mb/s
Width : 3 840 pixels
Height : 1 920 pixels
Display aspect ratio : 2.000
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.136
Stream size : 7.72 GiB (94%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 1836 cd/m2
Maximum Frame-Average Light Level : 243 cd/m2
Please note that the aspect ratio is NOT 16:9 for this file…
Just compare you changes for the playback engine code from the last stable version before 7.5.0. There must be change regarding how the UI elements are rendered!
Due to copy right laws I cannot upload any test file.
NVM I am dumb. I was totally fixed on the ATV settings that I missed this new Infuse feature. Yes indeed, disabling this fixes the issue for me. Great thank you! But I wonder if this helps people with DV capable TVs…
Hi,
It also works for me when I disable it, what does that change when it is disabled?
Thank you,