Another
5EJKK
An update on what these diags show would be nice and I’ve received no feedback since answering all of James questions
I can confirm this issue is still on our radar, but as of this moment we haven’t been able to identify a clear cause. We haven’t been able to replicate the issue here and there also doesn’t seem to be widespread reports of similar issues so this makes troubleshooting more challenging.
Thanks James. Just wanted a confirmation of what’s happening.
What do the crash logs show since I can see those?
Another
BPQ0Q
Another
AVSW0
Another
0ygrh
Could the issue be unicode characters in file names or titles?
If I open a video file with a emoji in the title or file name Infuse tries to open it then crashes immediately. Then I can never open Infuse successfully again without deleting the app and reinstalling. Yes over tried force closing and relaunching - still crashes.
Something sticks in the cache. You can’t even open the app to clear the cache. Would be good to have a clear cache feature in the iOS settings menu entry for the app.
In iOS
7CR72