Still getting frequent crashes. Been happening for a couple of months now, and was hoping those notes that included “fixed famous crashes” or something like that included mine lol
Seems to be getting worse and I finally starting reporting it a couple of weeks ago. Happens on any of all file types/codecs etc
Latest
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Any ideas?
We’re looking into a few remaining reports of this and it appears to be related to cases where the app is restored from the background. It’s a little unclear if this is a system bug (possibly related to a recent system update), background activity of some other app, or some thing else.
As a quick test, would you be able to changing the ‘Streaming Cache’ option (found in Infuse > Settings > Playback) from Auto to Memory Only to see if this has any effect on the issue you are seeing?
Switching to Memory Only would slightly alter how things work when the app is restored from the background which could provide some clues as to what is going on here.
Thanks for the support as always James.
I’ll try that recommendation and report back on findings.
Your diagnosis of why it’s possibly happening does seem to make sense now that I think about it.
Still didn’t work unfortunately 
J0HM0
Happens more in the memory only mode
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Can you also try Legacy mode to see if that helps.
Also sending you a PM with some more info which can aid in troubleshooting.
He James. Replied to the PM.
Legacy mode doesn’t make a difference.
YX3DQ
Should I bother with codes anymore?
Thanks for sending in the additional logs.
It seems ‘homed’ (related to HomeKit) is the most active process when Infuse is active and it’s a little unclear as to why this may be. We’re not seeing this locally, so it may be something related to your environment or other devices that is potentially conflicting with something in Infuse.
Are you actively using HomeKit? Do you have many actions or triggers set up to run?
As a quick test, can you try disabling HomeKit on this Apple TV to see if the issue still occurs?
Along the same lines, if you’re running the Home app and accessories is this Apple TV the primary hub for your HomeKit accessories?
If so and if you have any other ATVs or homepods you could try changing the primary hub to one of those.
HomeKit secure videos would probably be the highest processing required by the Apple TV for HomeKit related items.
its cause i use my appleTV as a homekit hub (the one the crash logs are from), both of my apple TVs are displaying the crashing behaviour (main home hub and non home hub).
I cant turn homekit off, thats my entire home security/baby cam system. Only actions i have is notifcations when something is on my backyard, front hard or rings my door bell via the appleTVs.
This seems very far fetched to me, this was never an issue before and my homekit setup has never changed since the crashing started to occur
makes no difference
sorry for the late reply James, the communications channels are getting blurred here, first we were here, then PM, now back here, was waiting for a message via PM, not this. If this is where you guys are saying the issue is, im screwed? Infuse is basically unusable in this current state for me.
if you want more logs I can give them to you. No other apps on my idevices with infuse on them crash like this.
This one I paused the video. Hit play. Crash.
WG3HE.
Also have another sys diag file.
Opening app after crash. Resuming file. Crash. Only after a couple of minutes.
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This is a crash on my iphone
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