Crash without playback or interaction

K1KQF

Hi, the app was opened, I just left it on the main screen (no playback or anything) when suddenly it crashed. The “back” or “home” button wasn’t pressed on my remote. On re-opening the app, it showed the logo for a second so pretty sure it started from scratch, meaning it was a crash. Thanks!

Just as a test, I’d restart the ATV and then launch Infuse. Let it sit where you were before and see if it crashes again.

Will try that, thanks - in the meantime, there was another crash, this time during playback:
9FNGT

Another crash during playback and it went straight to the screensaver. VERY weird.

ERVRS

Once again, from playback straight to screensaver.

As a paying customer, I’d expect this getting fixed sooner than later as this is getting frustrating really quick. Thanks.

71A78

Would you be able to upload one of the files that you are playing when this issue occurs so we can review it here?

It happens with various files. Uploaded file: Rammstein.Paris.2017.BDRip.720p.mkv
Crashes that occurred with this file just now: 50JAG, 46139

GVE2V and some words so I can actually post this reply

Still keeps happening

HQ6HC

This issue hasn’t been happening for a while now so I guess it was fixed in one of the updates since then.