I can’t watch a video without it crashing / freezing after a few minutes. If anyone has fixed this or a similar problem, I would really appreciate hearing from you as this is really frustrating. I’m running a Vista PC with a DSL wireless router. These are the errors I get:
- An error occurred; Could not open dir [smb://] Reason: operation timed out (60).
- An error occurred; Could not open dir [smb://] Reason: connection refused (61).
- Playback error. An error occurred loading this content.
- An error occurred. Could not open dir [smb:// ]. Reasons: Invalid argument (22).
- Playback error. Cannot establish connection to network.
I’m pasting below the text of the support ticket I submitted with further tech details.
Thanks,
ND
Please help! ATV is unable to stream video wirelessly from my computer without freezing / crashing. This never used to happen to me, but it’s so bad now I don’t even bother using it, I just connect my laptop to my TV via HDMI (which defeats the purpose of having an ATV for me). I sat down this afternoon and tried to play files, and rebooted / restarted various things, and wrote down the various results and error messages received. As detailed below, there were 5 different error messages, appearing at least once:
- An error occurred; Could not open dir [smb://] Reason: operation timed out (60).
- An error occurred; Could not open dir [smb://] Reason: connection refused (61).
- Playback error. An error occurred loading this content.
- An error occurred. Could not open dir [smb:// ]. Reasons: Invalid argument (22).
- Playback error. Cannot establish connection to network.
Computer: Dell Studio 1555, 32 bit Windows Vista Home Premium, SP2
Internet Connection Type:
DSL Router: Sagecom SE567
Absinthe for the JB.
It’s a wireless network.
HISTORY OF ERROR MESSAGES AND ACTIONS TAKEN
Error: Playback error; cannot establish connection to network.
Action: ATV RESET
Error: An error occurred; Could not open dir [smb://} Reason: operation timed out (60).
Action: ATV RESET
Error: An error occurred; Could not open dir [smb://} Reason: connection refused (61).
Action: ATV RESET
Error: An error occurred; Could not open dir [smb://} Reason: connection refused (61).
Action: COMPUTER REBOOT, BUT NO ATV REBOOT
Played initially, froze after 45 seconds, but was able to go back to most recent folder and resume
.
Error: Playback error. An error occurred loading this content.
Action: NAVIGATED BACK TO HOME MENU, THEN WENT BACK TO ACCESS “MEDIA” TO “MY FILES” TO “[MY COMPUTER]” (“loading” icon/message appeared).
Error: An error occurred. Could not open dir [smb:// ]. Reasons: Invalid argument (22).
Action: AGAIN NAVIGATED BACK TO HOME MENU, THEN WENT BACK TO ACCESS “MEDIA” TO “MY FILES” TO “[MY COMPUTER]”, which prompted “loading” icon/message.
Error: An error occurred. Could not open dir [smb:// ]. Reason: Connection refused (61).
Action: DIDN’T REBOOT COMPUTER BUT RECONNECTED TO WIFI. DIDN’T REBOOT ATV. HIT “MENU” BUTTON ONCE AND TRIED TO RECONNECT TO SAME COMPUTER.
Error: An error occurred. Could not open dir [smb:// ]. Reason: Operation timed out (60).
Action: ATV REBOOT.
Error: An error occurred. Could not open dir [smb:// ]. Reason: Connection refused (61).
Action: RECONNECT TO WIFI (NO ROUTER REBOOT) AND ATV REBOOT (was able to navigate to file, started to play. Put to Fast Forward 1, froze at 11 second mark into program).
Error: Playback error. Cannot establish connection to network.
Action: LAUNCHED ITUNES, NO REBOOTS.
- Initially played, froze soon after trying to fast forward, and after hitting play button displayed
Error: Playback error. Cannot establish connection to network.
Action: REBOOTED ATV, LEFT ITUNES ON.
Error: An error occurred; Could not open dir [smb://] Reason: connection refused (61).