frnak
March 20, 2026, 9:28pm
1
Getting the indexing failed error almost every time. Apparently a known issue according to the github for the plugin. Are there plans to merge the proposed fix there? Any other possible workarounds? As much as I love Infuse and have had a paid subscription on multiple accounts for years now, the connection with Jellyfin is always a pain point, and I’m always worried when it will inexplicably start failing again.
Same for me, I’m paying for pro but on Apple TV it’s a mess, indexing failed every time even when on iOS it’s working fine, no ideas what’s going on
james
April 10, 2026, 1:47pm
3
We are seeing a handful of reports in this area, and it appears to be caused by a Jellyfin bug, possibly related to the database state.
There is more info (and some potential solutions you can try) in this thread on GitHub.
opened 02:39PM - 04 Dec 25 UTC
bug
### Description of the bug
On version 10.11.3 and 10.11.4, I’ve noticed multipl… e users on my server being unable to logon with their credentials intermittently. This happens across all connected apps as well (e.g. jellyseerr). I was baffled for a while, and determined if I log in as an admin and update any setting on the user (library access, permissions, etc.) the issue resolves itself. I have also verified it’s not a password issue, because I have been able to regain access for an account without modifying the password at all. The bigger issue is i’ve been locked out of my admin account twice and was almost unable to recover.
I’m running Jellyfin via docker container and restarting the container didn’t help at all.
### Reproduction steps
1. Attempt to log into jellyfin
2. you will see a “Unable to connect to server” error message.
3. log in as an admin and view the user account to verify it exists
### What is the current _bug_ behavior?
Unable to login with correct credentials
### What is the expected _correct_ behavior?
Login works.
### Jellyfin Server version
10.11.3
### Specify commit id
_No response_
### Specify unstable release number
_No response_
### Specify version number
_No response_
### Specify the build version
10.11.4
### Environment
```markdown
- OS:Unraid
- Linux Kernel:
- Virtualization: Docker
- Clients:
- Browser: Safari, Firefox, chrome
- FFmpeg Version:
- Playback Method:
- Hardware Acceleration:
- GPU Model:
- Plugins:
- Reverse Proxy: Nginx Proxy manager
- Base URL:
- Networking: bridge
- Jellyfin Data Storage:
- Media Storage:
- External Integrations: Jellystat, Jellyseerr, Jellysweep, jellyplex-watched
```
### Jellyfin logs
```shell
logs are not loading at the moment… will try to update the ticket once I get them
```
### FFmpeg logs
```shell
```
### Client / Browser logs
_No response_
### Relevant screenshots or videos
_No response_
### Additional information
_No response_
james
May 21, 2026, 1:05pm
6
It looks like this bug has been resolved in Jellyfin 10.11.9.
