I had the prior version of infuse, showed update was available. Started downloading, wheel never finished. Tried to stop and could not. Deleted app in finder, Went to download again and keeps on showing cloud download, clicking it says preparing to download and never starts. Quit App Store and App Store agents, removed App Store cache files, restarted in safe mode, created new admin account and JUST logged into App Store - they all do the same thing, show the cloud download button, when I click it spins for a few seconds then goes back to showing cloud download icon but no app downloads…. Running release version of Tahoe. I tried all these things including creating new admin account with JUST App Store login and same result. Please help. FYI MacBook Pro M2 Max 32 GB RAM Tahoe 26.0 (25A354)
Maybe there are issues because the whole world is trying to download OS 26. Give it a couple days.
Yeah but I am only having it with Infuse…
I’m having the same issue, if you open the “console” start streaming and limit to Infuse (add infuse in the search both top right), do you see entries like these?
[PurchaseService]: [9D6B1043] Starting purchase of 1136220934:com.firecore.infuse by com.apple.AppStore
BUY9D6B1043/com.firecore.infuse:1136220934] Starting purchase for client: com.apple.AppStore
[BUY9D6B1043/com.firecore.infuse:1136220934] Failing this request as a duplicate of UPDDE9C96EE/com.firecore.infuse:1136220934
DetectDuplicateRequestTask completing with error: Error Domain=ASDErrorDomain Code=506 "Duplicate request" UserInfo={NSLocalizedDescription=Duplicate request, NSLocalizedFailureReason=Request is a duplicate of UPDDE9C96EE/com.firecore.infuse:1136220934}
[PurchaseService]: [9D6B1043] Purchase completed with error: Error Domain=ASDErrorDomain Code=506 "Duplicate request" UserInfo={NSLocalizedDescription=Duplicate request, NSLocalizedFailureReason=Request is a duplicate of UPDDE9C96EE/com.firecore.infuse:1136220934}
PS - This is representative of what you might see when you open the console app.
@james - just a heads up, I suspect this might become something that is a little tricky, I can see a few posts gathering over on the Apple Developer forums.
Yeah, that is what I am seeing….
[BUY139C420E/com.firecore.infuse:1136220934] Purchase import failed: Error Domain=IXErrorDomain Code=5 "A coordinated app install already exists for [com.firecore.infuse/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 1246) was for intent IXCoordinatorIntentInitiating" UserInfo={NSLocalizedFailureReason=Coordinated install exists with different intent., FunctionName=-[IXSClientConnection _remote_createAppInstallCoordinatorWithSeed:createIfNotExisting:requireMatchingIntent:scopeRequirement:completion:], SourceFileLine=641, NSLocalizedDescription=A coordinated app install already exists for [com.firecore.infuse/Invalid/[system-defined]] with intent IXCoordinatorIntentUpdating (creator App Store) but request by appstoreagent (pid 1246) was for intent IXCoordinatorIntentInitiating}
Further reference - I cant install the app from app st… | Apple Developer Forums
I was able to get Infuse working again by installing it on another M series Mac that is logged in with same Apple account, then copying the application file over.
Not sure if this will continue to work, but so far, so good.
And further info - Steve Troughton-Smith: "I'm having a ton of trouble updating apps using t…" - Mastodon
Yeah that is what I ended up doing….
ive had the same issue.
It will let you use the app, but it wont let you update it.
so ive done some troubleshooting:
going through the logs, it gives an error ASDErrorDomain code 506. from going through apple support forums it seems like its caused from moving apps from/to external drives/backups. It is causing a state on the mac to “think” the app is already installed, and breaks the download/update process for that specific bundle id.
Perhaps a clean macos install(not reset) would work?
I ran into this issue on my MacBook Pro which was preventing Infuse from being installed from the App Store and TestFlight. I was able to resolve it by fully removing and reinstalling TestFlight.
I used an app called AppCleaner but here’s a list of the files it removed, which presumably you can do manually.
These are the exact steps I did
- Remove TestFlight and related support files
- Sign out of App Store
- Restart Mac
- Sign in to App Store
- Reinstall TestFlight from App Store
I can now install Infuse from both the App Store and TestFlight without any issue.
Doesn’t work for me.
Anyway you could provide the mac app please?
this seems to be a macOS 26 bug, which gets triggered when switching between app store and testflight versions of apps.
a workaround found by Steve Troughton-Smith on mastodon mentions that you can install a command line tool called MAS with homebrew, which lets you download, install & update apps from the terminal, and it bypasses checks that the app store/testflight apps do which prevents download.
to install infuse:
Make sure homebrew is installed on you mac.
brew install mas
install infuse:
mas install 1136220934
the numbers are the app id, which can be found when visiting the app store page of a given app in the browser after the letters id.
Although this does solves the issue, it doesn’t fix it. you would still need to use this mas to update the affected app.
hope this helps!
Thanks! That surely helped.
you would still need to use this mas to update the affected app.
I need to check Appstore for update and then do mas update 1136220934 in the terminal for it to update? Do you know how I would know that its working again via Appstore?
You can actually also run mas upgrade and it will update all the apps installed from the App Store, regardless if installed using mas or not.
I don’t know if it will show up as an update in the App Store.
Try it again in a few point releases and it might be fixed. Perhaps even 26.1.
After hours of playing around with App Store and deleting everything I could I manage to fix it on my Mac. Here is what I did.
- I created a new Apple ID, I signed out from the current one.
- Logged in with the new Apple ID in App Store / Mac
- Tried download again - still not working
- Restarting my Mac
- Downloading works! (I am asked for a fingerprint)
- Sign out from the new Apple ID
- Log in with my Apple ID
- Remove the app downloaded with the new Apple Id
- Restart Mac
- Downloaded the app with my Apple ID without any problem - What changed was that this time it ask me for verification again.
- Just for fun, I removed the app and re-download it again and it works now fine.
This is super annoying but it fixed my problem. I hope it helps.
so I did a similar thing, which didnt work:
create new user on mac, create new apple id, try to download, even after restart it wouldnt work.
Combination of software updates and time solved this issue for me.